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Reviews from Guests

4.0/5

tripadvisor

1,209

Reviews

from real guests

235carolink

5

/

5

We were there for the fifth time. And we keep coming back. The spa area is a dream. The pool is impressively large. The food in the evening leaves nothing to be desired. The team is always friendly, service-oriented, and super hardworking. The 9-hole golf course is challenging and beautifully situated with a view of the Wilder Kaiser. Plus a chic golf restaurant. Kitzbühel is a dream and the Schlosshotel contributes to that.

malinoishexe

5

/

5

A top hotel, first-class wellness area, nice attentive staff, very good cuisine!!! The massage from Mina was truly first-class!….highly recommended!! Back again next year!

next01de

3

/

5

We spent a few days here as a couple in September 2026 – with beautiful moments, but also some weaknesses. Location & Room: The location is great, the ambiance appealing. The room was large, but a bit dated. Biggest point of criticism: the volume. Rooms near the bar are not recommended. From 7:30 PM live music until 10:30/11:00 PM, on one evening even event noise until 3 AM – without any consideration. We mentioned this at the reception upon departure. Reaction: first "What music?", then "we will pass that on" – and in the same breath the question of how I wanted to pay. Feeling taken seriously feels different. Food: Rich buffet with live cooking, very delicious. It is just incomprehensible that you pay for water with half-board, while the minibar is refilled with water for free. Service: Staff generally friendly. However, one experience stood out negatively: In the evening after 8 p.m. in the spa, our bathrobes hanging on the hook were searched, even though it was clear that they belonged to us. What they were trying to find here was questionable. Pool & Wellness: Great pool area, enough lounge chairs, very clean. Water at 29 degrees was a bit too cool for our taste. The wellness area is beautiful and was pleasantly empty – a highlight. Price-performance: Rather good, but 15 euros parking fee per day with no alternative is steep. Conclusion: Great location, good food, excellent wellness – but avoidable weaknesses regarding noise, service, and additional costs. Insider tip: Kitzbüheler Horn – the hiking trails are beautiful!

Facilities Details

Breakfast service

Airport Shuttle (surcharge)

Free Wifi

Kids' Club

Family Rooms

Playground

Hot Tub

Spa

Sauna

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Elevator

Daily Housekeeping

Indoor Pool

Massage

Outdoor Pool

Restaurant

Room Service

Safe

Solarium

Turkish/Steam Bath

Valet Parking

Shops (on site)

Non-smoking Rooms

Bicycle Rental

Business Center

Golf Course (within 2 miles)

Skiing

Baggage Storage

Newspapers

Hypoallergenic room available

Car power charging station

Breakfast in the Room

Garden

Terrace

Sun Deck

Hiking

Billiards

Ski School

Ski service

Facilities for Disabled Guests

Special Diet Meals (upon request)

Board games

Kids meal

Bottle of water

Fruits/snacks

Yoga room

Shuttle Service (free)

24-Hour Front Desk

Accessible concierge desk

Hair/Beauty Salon

Body scrub

Babysitting/Child Services

7 Available Room Types

Executive Suite and Balcony
Executive Suite and Balcony
Executive Suite and Balcony
Executive Suite and Balcony
Executive Suite and Balcony
Executive Suite and Balcony
Executive Suite and Balcony
Executive Suite and Balcony
Executive Suite and Balcony
Executive Suite and Balcony
Executive Suite and Balcony

Executive Suite and Balcony

Bathrobes

Bathrobes

Bidet

Bidet

Carpeted

Carpeted

Desk

Desk

Dressing room

Dressing room

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Heating

Heating

Radio

Radio

Satellite Channels

Satellite Channels

Sitting Area

Sitting Area

Shower

Shower

Slippers

Slippers

Sofa

Sofa

Toilet

Toilet

TV

TV

Suite with Mountain View and Balcony
Suite with Mountain View and Balcony
Suite with Mountain View and Balcony
Suite with Mountain View and Balcony
Suite with Mountain View and Balcony
Suite with Mountain View and Balcony
Suite with Mountain View and Balcony

Suite with Mountain View and Balcony

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Bidet

Bidet

Desk

Desk

Dining Area

Dining Area

Dining Table

Dining Table

Electric Kettle

Electric Kettle

Fireplace

Fireplace

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Heating

Heating

Minibar

Minibar

Mountain view

Mountain view

Radio

Radio

Satellite Channels

Satellite Channels

Sitting Area

Sitting Area

Slippers

Slippers

Sofa

Sofa

Toilet

Toilet

Towels

Towels

TV

TV

Suite
Suite
Suite
Suite
Suite
Suite
Suite

Suite

Bathrobes

Bathrobes

Bidet

Bidet

Carpeted

Carpeted

Desk

Desk

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Heating

Heating

Minibar

Minibar

Mountain view

Mountain view

Radio

Radio

Satellite Channels

Satellite Channels

Sitting Area

Sitting Area

Shower

Shower

Slippers

Slippers

Sofa

Sofa

Toilet

Toilet

Towels

Towels

TV

TV

Suite with Sauna
Suite with Sauna
Suite with Sauna
Suite with Sauna
Suite with Sauna

Suite with Sauna

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Bidet

Bidet

Desk

Desk

Dining Area

Dining Area

Dining Table

Dining Table

Dressing room

Dressing room

Electric Kettle

Electric Kettle

Fireplace

Fireplace

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Heating

Heating

Minibar

Minibar

Mountain view

Mountain view

Radio

Radio

Satellite Channels

Satellite Channels

Sauna

Sauna

Sitting Area

Sitting Area

Shower

Shower

Slippers

Slippers

Sofa

Sofa

Toilet

Toilet

Towels

Towels

TV

TV

Duplex Double Room
Duplex Double Room
Duplex Double Room
Duplex Double Room
Duplex Double Room

Duplex Double Room

Bathrobes

Bathrobes

Carpeted

Carpeted

Desk

Desk

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Heating

Heating

Minibar

Minibar

Mountain view

Mountain view

Radio

Radio

Satellite Channels

Satellite Channels

Sitting Area

Sitting Area

Slippers

Slippers

Toilet

Toilet

Towels

Towels

TV

TV

Facilities Details

Pool and Spa

Fitness Center

Indoor Pool

Hot Tub

Massage

Outdoor Pool

Sauna

Solarium

Turkish/Steam Bath

Spa

Parking and Transportation

Valet Parking

Bicycle Rental

Airport Shuttle (surcharge)

Shuttle Service (free)

Food & Drink

Restaurant

Room Service

Bar

Breakfast service

Breakfast in the Room

Special Diet Meals (upon request)

Bottle of water

Fruits/snacks

Front Desk Services

Safe

Baggage Storage

Newspapers

24-Hour Front Desk

Activities

Golf Course (within 2 miles)

Skiing

Hiking

Ski School

Entertainment and Family Services

Evening Entertainment

Playground

Ski service

Kids' Club

Kids meal

Babysitting/Child Services

Business Facilities

Business Center

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Common Areas

Terrace

Sun Deck

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator

Non-smoking Rooms

Heating

Hypoallergenic room available

All Spaces Non-Smoking (public and private)

Car power charging station

Garden

Billiards

Facilities for Disabled Guests

Family Rooms

Board games

Yoga room

Accessible concierge desk

Body scrub