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Reviews from Guests

4.0/5

tripadvisor

289

Reviews

from real guests

I8801TSlp

5

/

5

We were guests at the Solaria for a week in April. Since we really enjoy skiing, the hotel was perfect for us. It is a 3-minute walk to the ski lift. A supermarket is also 2 minutes away from the hotel, as well as a few après-ski bars. The distance to the center is also very good. You are in the village in 10 minutes. We had a room on the second floor. The room was very spacious and pleasant. A balcony was also available. The room was cleaned daily and was clean. Fresh towels were always available. The breakfast, afternoon snack, and dinner were very good. Very rich and varied. There was something for everyone. There was also enough selection for vegetarians. The staff was very attentive and friendly. The hotel owners were also very friendly and accommodating. The wellness area is nice, not too big, and very pleasant for relaxing. There are several saunas, steam baths, and also an indoor pool. I really liked the tea selection in the sauna area; there was a lot to choose from. Another highlight for us was the hotel bar. We received good advice and were treated to delicious cocktails. The wines were also very good! The icing on the cake was, of course, the wonderful ski weather. We really enjoyed our stay at the Solaria as well as in Ischgl and would book again.

NinaNinaNinaNina1

1

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5

Very disappointing experience. The reception staff were cold and unfriendly, and our interactions with the owner felt particularly rude. The atmosphere among the staff was tense and uncomfortable, which was noticeable as a guest. The food quality was also disappointing, and at times there wasn’t even enough for all guests. What stood out most was the complete lack of a customer-oriented attitude. Overall, it gave us the impression that management simply doesn’t care enough about the guest experience. The gym was also poorly maintained, with very dirty glasses and an extremely dirty snack bowl. For a hotel of this category and price, we expected much more warmth, professionalism and attention to detail. We would not return.

KRiszikeFK

5

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5

Great hotel with indoor pool and sauna and very delicious food. The staff is super nice and helpful. Great location, immediately at lift. Some party facilities are also nearby. Always happy to come back.