The Ritz-Carlton, Vienna

We arrived at the hotel Monday afternoon. David checked us in at the front desk. He was exceptional. He was informative, funny and efficient. We had an interesting talk about people’s last names. The room was very comfortable and spacious. We went to the roof bar which was lovely. The view is not to be missed and service is friendly by Daria. The bar food we ordered was very tasty: burrata and cheese board. However in the summer look out for the friendly bees! The next morning we met Alexander at breakfast. He was so nice. We appreciated having the hour to share with him. We can’t forget Katerina at the front desk. She was helpful with all our requests and always was smiling. David and Katerina are true assets to your hotel! We would love to return!

What an amazing hotel right next to Stadtpark and the Konzerthaus. The room is luxurious in a very understated way with high ceilings and nice furnishings. The bed is extremely comfortable with crisp linen. The coffee machine is much appreciated. The bathroom is spacious with wonderful Diptyque products. The best part of this hotel is the staff - they are well-trained, courteous and extremely professional, led by the GM Ned, who was visibly present on the floor, which I'm sure makes a world of difference in hospitality. We were checked in by Katerina who was fantastic in anticipating our needs and made our stay all the more special. Thanks for an amazing stay!

The rooftop bar is wonderful. The service is also perfect. Michael particularly stood out with his constant attention, highly professional service, and not least, his charming Viennese demeanor.