Austria Trend Hotel Doppio

We stayed at this hotel for two nights, and the experience was terrible from the moment we arrived. The entire hotel and our room had a very unpleasant smell. We immediately asked the staff to change our room, but they did absolutely nothing to help us. The room was extremely outdated, poorly maintained, and lacked even basic amenities. The bedding also smelled unpleasant. To make matters even worse, today we found a large cockroach on our bed. I have stayed in many hotels and have never experienced anything this disgusting and unacceptable. This hotel is unhygienic, uncomfortable, and completely unworthy of its guests. I strongly recommend that travellers avoid staying here. It was honestly one of the worst hotel experiences we have ever had.

I was/am staying here for a weekend trip with my girlfriend. The room we got had a typical old/dated hotel room smell, as to why we decided to leave a private card inside the electric switch so the air can circulate. When coming back said card was gone and after asking the front desk for help we were told that there is nothing they can do, and their staff must've taken the card to save energy. I understand wanting to save energy but in no way is it okay to steal a chipcard from a guest and not return it. And for whoever is curious the card itself was a prepaid public transit card for the Netherlands with roughly 30-40€ loaded onto it, so there even is some financial loss on my side. Avoid this hotel at all cost.

The room is very comfortable and spacious. The breakfast is excellent, has plenty of varieties that please people of different nationalities. The location is great, there is a train station that interconnects to everywhere at 10 minutes light walk. The bedding is great. The care is not the most cordial, but in Europe it is common for people not to be very affectionate. Overall, I liked the hotel.