Derag Livinghotel An der Oper

Very comfortable stay in Superior apartment with large room, dining area, large bathroom. No kitchenette but a kettle, cup, glasses. Very charming and helpful front desk staff. Coffee and sparkling water in lobby. .Elevator but a few steps to get to it. Great location for restaurants and sights. Convenient for public transportation. We would definitely stay here again.

Perfect location, good breakfast, excellent service in terms of friendliness or professionalism. The rooms are small like small beds, needing remodeling and updating

Our last stop in Vienna should have been the highlight of our trip. We consciously chose Living, a hotel over €250 per night, because of its location close to the Musikverein and the city center. Unfortunately, the stay turned out to be a low point. 1. Persistent mechanical noise in the room In our room, a humming mechanical noise sounded every 10–15 minutes, day and night. Sleeping was almost impossible because of this. In the bathroom we heard another, echoing sound through the floor. When we sought help, there was no staff present. A forgotten note provided no response. Later our complaint at the reception was dismissed with "the technician is not here." We didn't feel taken seriously. 2. Little black flies everywhere In the bedroom, bathroom, breakfast room, coffee room, and reception, there were small black flies everywhere. This was confirmed by the reception: "A pest control company comes every 14 days." However, it remains very unhygienic. 3. A bed that is too narrow For a room in this price range, you expect a full-sized double bed. This bed was at most 140–160 cm wide, making comfortable sleeping impossible. 4. Healthy breakfast With an overnight rate of €250+, you can expect a lavish breakfast. The supply was limited and the staff did not want to prepare omelets. Conclusion This stay was unfortunately the low point of our trip. Due to the noise pollution, the flies, and the mediocre facilities, we find the price-quality ratio completely skewed. The hotel was absolutely not worth the money.