Do Step Inn

If one wants to know how little comfort one can get for their money, this is the right place. The walls are so thin that one involuntarily participates in the lives of the neighbors. Sleep was hardly possible. The bed linens were also covered with hair – apparently, cleanliness was understood here more as a suggestion. The bathroom topped it all off: black stains on the toilet and a showerhead that cannot even be hung up. One must therefore hold it during the shower. Very practical. For two people, there is a tiny closet that feels like it can't even fit the luggage of one person. And as a bonus, you receive exactly one towel per person – luxury looks different. Overall, unfortunately, a big disappointment. I will definitely not stay here a second time.

My stay at this hotel was unfortunately very disappointing. The behavior and professionalism of the staff left much to be desired. Several employees seemed overwhelmed and could not help me with simple questions. Instead of helpful support, I often received only disrespectful or unkind answers. I was particularly negative about the male supervisor, whose appearance and dealings with guests were even more unprofessional and rude than with the other employees. Such behaviour is absolutely inappropriate for a leadership position. A hotel should give its guests a sense of welcome and good care – unfortunately the opposite was true here. I hope that management will take this seriously and significantly improve both the training and the way guests are treated.

Extremely loud, until three o'clock in the morning it was noisy in the courtyard, despite complaining to the porter who did not want or could not change anything. I then went down myself, but changed just as much. Then at 6 a.m. a servant swept the courtyard and tables and chairs went rudely crazy. Conclusion - three hours of sleep in an exceptionally small room, slightly wider than the bed, and at the foot end there was the TV, which made the passage even more difficult. Not really clean but still a tiny bathroom, toilet, sink and a shower that opens about 50 cm. The icing on the cake was then breakfast, we were each served a plate with a spoonful of egg dish, two wheels of extra sausage, two slices of ham, two sheets of cheese and some vegetables, whether you like it or not and the bread had already spent at least two nights in the hotel. But there was still a nice selection of ready-made products, cakes, milk rolls, chocolate cream, peanut butter, etc. topped by inedible coffee. Depositing our impressions and complaints with the porter would have done no good, as he probably wouldn't have understood even half.