Hotel Pension Baronesse

My husband and I just checked in a few hours ago. My husband's first reaction to our room was "This is like a youth hostel." However, we paid nearly 400 Euros per night. Positives: The tram and restaurants as well grocery store (for drinks, etc.) are steps away; our room appears clean; the bed is comfortable; WiFi works well so far. There are enough electric outlets to charge electronic devices. Negatives: Our room is tiny and cramped - thankfully we only have two small carryon suitcases. Otherwise, I am not sure how anyone with larger suitcases could find a space to open the suitcases. Walk-in shower did not drain well so that the water came out of the shower and flooded the bathroom floor. There is one bottle of water (1 liter) on the table with a price tag 3.5 Euros (89 cents per bottle of water at the grocery store around the corner). There is a coffee machine in the room, but making a couple of coffee costs 1 Euro. Unlike many European hotels, there is no hot water kettle in the room. A pair of sleeper costs 1 Euro. There is no welcoming lobby where guests could sit down. There are 3 sets of stairs to climb before you reach the reception desk for checking in. No one was there to help with luggages. The bathroom has a hair dryer, a bottle of liquid soap on the wall and a bottle of 2-in-1 liquid soap/shampoo in the shower. Nothing else. Overall, this is not a 4-star hotel, although the description of this hotel on booking.com stated that this is a family-owned 4-star hotel. I wish I did not book and pre-paid for 3 nights at this hotel. I definitely do not recommend this hotel, especially paying 400 Euro per night. There are better choices, I believe.

Hotel within walking distance of metro and tram stop. Getting around Vienna by public transport is easy. The room was large, heated and clean, in the bathroom there was also a hairdryer. It would have been nice to have some free water, but patience. Recommended

Everything clean and tidy. New room. Staff absolutely friendly and very helpful. Breakfast is possible on site but I recommend you turn and try the surroundings. Hotel practically downtown without needing public transport if you walk. 15/20 minute walk