Ibis Wien Messe

Worst Ibis I've ever been as an Accor Member. Bad check in. The receptionist looked like a robot with no hospitality and police investigation. Small and old rooms, no decent equipment, no small fridge or amenities. To pay 90€/night I think it was very bad.

This hotel was fine for a budget one. We stayed for Eurovision, so was charged a bit more than usual. I was a little disappointed there was no kettle in the room but that might be more of an Austrian thing (I am British and used to hotels having kettles). Staff were accommodating and the breakfast buffet was nice. It was close to train and tube station, easy to get around the city. We were opposite the Prater park which was nice to visit.

3/24 p.m. - 3:30 p.m. The rude and unpleasant reaction of desk removal Invisible paperwork! Treat customers who are not good at English! Because people are all over the world , it is not just the discomfort that one person feels , it is a situation where everyone is offended . . . We were team seven, team two. 1 hour to check in! At that time the desk reception was the worst, and despite providing all the passport information at the time of booking - a compelling information request I knew what immigration was! I've been around the world for over 20 years, but this unpleasant lobby renovation is the first spring!