Garner Hotel Vienna Prinz Eugen By Ihg

Terrible hotel. We had two rooms for three nights and the first night there was no working air for one of the rooms. The hotel lied and said it was working, so even though we had trip insurance we couldn’t be moved to a different hotel. It was so hot in the room and not safe enough to leave the windows open. The next morning they admitted the entire second floor was without air conditioning. There were holes in the sheets and rips in the furniture. Uncomfortable beds as well as rude staff. Do not stay here!

Location was great near station. Room was good size. Shower mediocre. Unfortunately our stay was made uncomfortable due to air con which appeared non existent. We asked for help in using it. They gave us another room which really was not any better. A woman of a certain age air con/cool room is a must 😉. On the plus side breakfast was good.

I stayed at the Hotel Prinz Eugen (no longer IHG) for three nights in July. Close to Vienna Central Station (Wien Hbf), the location was ideal. On arrival, the reception staff member was friendly and helpful, giving us tips on where to eat. However, on arrival at our room, we were instantly disappointed. The room was small, tired and basic. Although the fridge-like door and secondary glazed windows kept things quiet, this was a no-frills experience and not what is expected of a four-star hotel. Central Vienna is a short walk away, and Belvedere Palace is very close by, but beyond that this was a disappointing experience.