Ariva

I stayed here during the COP29 conference November 2024 when hotels tend to charge absurdly high prices. I was given a receipt with the name of Ariva on it. I was informed this was the old name of hotel Ariva (previously Cihan pub) advertised on booking.com as a 4 star hotel with breakfast charging 500 USD per night!!! They refused to let me enter the room before i paid at check in. The rooms were filthy, I killed several cockroaches, my room mate was given a dirty mattress cover instead of a blanket, the bathroom was leaking, the breakfast buffet was at different times on different days. There were no phones in the rooms and no latches inside the rooms. Even if i were paid to, I would never stay here again. And they did not refund my money when i checked out early. Please avoid both Ariva and Aris. They are not inhabitable!

4 star because of the following 1. Great location- near to everywhere. It is also cheap to go by BOLT taxi 2. Room is big and has a window. Bedsheets, pillows and comforter are clean too 3. Washroom has a heater and has bidet 4. Staffs on the receprion are all nice 5. Has a fridge THINGS TO IMPROVE 1. No welcome water and coffee 2. No kettle 3. No safety vault 4. No enough tissue and soaps and shampoos BUT OVERALL, HOTEL IS HIGHLY RECOMMENDED,,,

The first negative happened when they told us that we booked economy rooms and they wanted to take us different branch of their hotel which was Hotel Riva which I know as another very economy hotel and horrible the same time, so they were going to lie and take us in a very cheap hotel. We started to warn that we would claim, so they gave rooms there. Breakfast was poor and one more strange thing, my room key was opening all rooms in the hotel, other keys also were opening other rooms! Price is big according to what we meet there, location is far from the center, so I don't know why so many people visit them. Not recommended, although some rooms were nice and reception boy Orkhan also good person. oh and yes, they offered tea for free cause we were waiting longer and than asked to pay :)