Hotel Portal Lencois

Me and my family had a grateful surprise with the hotel. It was very well preserved, we stayed in a great bungalow, clean, neat, smelly, all contrary to what I've read here. Comfortable beds, clean sheets, air conditioning working super well and new TVs. The people were very helpful and I was satisfied with all the service and service. The wonderful pool. A very comfortable stay indeed. The hotel offers a van to take and pick up the guest in the city center, a hand on the wheel. I would point out that they should improve the academy (although I don’t think the people will go messing. But I went and found weak) and tb the park. Although it was preserved, it's kind of graceless. But the hotel has a delicious climate, full of trees, close to a reserve. I found it wonderful.

I was well received, and they anticipated my entrance to the room, however I noticed the inexperience of the receptionist, as he did not tell me anything about the structure and services available in the hotel. Good bed, bed linen and good bath quality. In the bathroom, a plastic curtain to separate the bath area from the pot. Curtain drags on the floor, the bathroom floods. The TV in the room is not smart, so the only option p watch are the open channels, which is awful. TV remote control and air so old, that the keys work poorly. In the hotel restaurant, employees who do not know the options of the menu (two of them have not been able to clarify what is "mantinha" that is contained in the composition of a hamburger, and have not even shown interest in seeking to know). The delay was already so great that I gave up asking. Two hours to get 2 hamburgers. It's not a bad hotel, but it needs a lot of improvement to justify the cost it charges. It should be noted that the majority of employees are diaris, and this is noticeable by the lack of training and preparation to serve the guest. It is clear who are effective employees, because they know how to treat the client. I highlight the waiter Adauto, who treated us with a lot of cordiality and looking for our satisfaction and best stay.

I stayed in bungalow 03 and had a bad experience, the cold water the tap pinging all the time, cleaning 0 in the bedroom under the bed mainly.