At the reception I was treated quickly and professionally. Apparently, they upgraded the room they had booked in the other tower of the hotel. Upon arriving in the room, I encountered the safe running and the room with poor lighting. So I asked for assistance from an employee who repaired the safe, but regretted the room lighting. So I tried to change room. But an employee said that I would move to the room without an update that, even being a little better lit, would be worse; which was confirmed by some guests who said that the other tower the rooms are worse kept and the bathrooms much worse. That's why I went on in my room with depressing headlamp lighting. Then I went to dinner and, when I returned, I noticed that the floor of the room was all damp and the TV didn't tun any channels, so I communicated the fact to the hotel staff that only serve me, explained that the humidity was due to air conditioning from the room on the lower floor and that the TV did not tun anything because the wi-fi network on some floors was not working and nothing could be done. In addition, the bathroom sink splashed more water outside the tub than inside. Besides the room has a very strange smell.
