Acqua Bella Thermas Hotel

Hotel well located Near the Sesc, pharmacies markets and the trade directed to tourism, including the street has this name, attentive and helpful staff, plus the q interferes with your stay are the mountain flies, followed by many pets. Cana comfortable, clean space every day, more the q is of practice in hotels, bed linen, sink tapping shower da for the worst bath. Breakfast lunch and dinner quite full. The same inconvenience is that the flies stay in the restaurant day and night, flying over and sitting in the food. I want to leave my indignation to the recreationalist and bingo singer, thick and very poorly created. No more td well. Sonia Cecilia apt.40

Strengths: * Service and Reception: Highlighting the hospitality and efficiency of Acqua Bella's employees. * Location: Close to the center of Caldas Novas. * Recreation: Water aerobics and train rides are available leisure options. Points to Improve: Facility Conditions: * Pool towels of inadequate quality. * Showers and televisions need improvement. * Swimming pools do not maintain an ideal temperature (hot); There is no option for a clean pool for night use. * Impression of lack of maintenance of the facilities. * Reduction of pool space after renovation. * Recreation for children. Food Service: * Breakfast with little variety and constant crowding (the hotel welcomes many excursions). * Lack of organization in access to food, given the crowding, resulting in a negative experience with other guests (there could, for example, be islands on the upper floor of the restaurant). Conclusion: Despite the long history of accommodation at Acqua Bella and Hot Springs (more than 20 years), recent experience raises concerns regarding the maintenance of the facilities and the management of the food service. The positive points, such as service and location, are still strong points, but the general quality of the stay has been affected by the points raised here. I would recommend a review of these aspects to improve the guest experience and ensure loyalty from past customers.

The hotel is small but shares the pool and restaurant with another larger hotel with many guests. Rooms on the ground floor can hear a lot of noise from guests coming and going. Old and noisy air conditioning. Average shower. The pools are pleasant and well maintained. Unfortunately, the overcrowding of the restaurant is the worst point, for breakfast, after fighting for your table you should still be able to help yourself, it becomes difficult to navigate the room. Reasonable variety of items.