I made a reservation for the esplanade hotel in Belo Horizonte and one of my main concerns was about parking space, the website states ( Popular Amenities
Parking available), I arrived at the hotel at night, the address is on a bus expressway, stopping and parking is prohibited, after driving for more than 15 minutes we managed to find a parking space on the street and called the hotel to find out that the space was available. paid and with reservation and for that night there was no more availability, I had to carry suitcases 300 meters in a dangerous place. And then go out again to look for a parking lot to leave the car. AT the hotel I discovered that at the end of the page it mentioned the daily rate, but it still didn't mention the need to book.
(Parking Covered valet parking costs BRL 35 per night. Parking height restrictions apply.
This lack of transparency in providing information put my family at risk.