Totally disappointed with the network experience in the unit of Uberlandia. We made a reservation and the advance payment, we sent the proof and our employees arrived at the hotel after midnight, exhausted due to the fully long journey and work and informed that we had not booked the hotel and made the employee make the payment again. When contacted to resolve the situation, a totally unprepared attendant did not pay the slightest attention to the case and simply informed that we should wait until Monday to receive the return. Collaborator withdrew his money which was to be used to cover the expenses of stay in the city and the hotel informs that it will only make the return on Monday. Bad experience, I hope other people don't go through the same experience.