XENIUS HOTEL

Hotel well located, great breakfast, very clean

Do note! Mother Lucinda's trash is better! Don't be mistaken with the pictures of the ad! Let's start with the reception, completely in the dark, lights all out, a brief, seems even those abandoned roadside hotels of horror movies. Extremely humorous and rude receptionists. Bathroom with burnt light and the street noise was unbearable. The shower seemed to drop water from the tap and did not heat up, the fridge was mulled, turned off and rusted, loose floors, shrimp everywhere, broken window glass. I asked 2x to change the room, but they claimed 100% occupation. That information was a joke because I didn't see half a dozen guests. About the shower, the very sharp receptionist said that it was my husband who should arrange indicating that the record was outside the box and even guiding how to do it! The next day with another receptionist, we asked for the maintenance of the shower that was carried out. About breakfast, bizarre! The meals tasted old, refined, hot juices, a bucket of melted ice, cakes seemed to be bought anywhere. The rechaud was closed and there was no sign indicating the name of the food that was inside, I opened and the steam burned my hand. The employee was even polite and helped me, but had already burned me. At the check-out I was held for a while because they claimed not to be finding the payment that had been made by the platform hoteis.com and when I informed that my transfer was waiting for me outside, it was then that I was released informing that the payment had been located by someone else. It was two days that I had the discomfort of paying. The location is even ok, but you can not call hotel this old, abandoned and unhealthy speluca. I do not recommend it in any way!

Hotel with great location, however for being facing the shore and avenue, makes a lot of noise in the evening and early morning. However, the structure of the rooms leaves much to be desired in some points. Small bathroom relative to the bath box, the beds and pillows are already spent not being comfortable for a good rest (at least in the rooms where I and my family stayed). The shower water takes a long time to heat, I believe it's solar heating, but you need to improve the technique. I realized that they are reforming some spaces. Which really makes it necessary since it is an old hotel in Cabo Branco. I stayed with my family for 5 days. Although we had no bigger problems, we would not stay again. It is worth emphasizing the education and predisposition of employees in resolving the faults observed and reported to them.