Golden Blue Hotel Express
4.0 / 5
Rua Borba Gato, 1190






Reviews from Guests
View all
4.0/5
363
Reviews
from real guests
985miriam
1
/
5
I was extremely disappointed with the experience in this hotel. My friends from Scotland stayed there recently and had several serious problems.
One of the worst was the disappearance of a necklace from my friend, who ended up being taken away by a cleaner. When we went to the reception to complain, the employee herself appeared later with the necklace, claiming that “found on the floor”, which was a very uncomfortable situation and difficult to believe. I was extremely disappointed with my experience at this hotel. Friends of mine from Scotland stayed there recently and had several serious problems.
One of the most serious was the disappearance of my friend's necklace, which ended up being taken by a cleaning employee. When we went to reception to complain, the employee herself later appeared with the necklace, claiming she "found it on the floor," which was a very uncomfortable and hard-to-believe situation.
In addition, the cleaning service was terrible—the room was only cleaned once during the entire stay. To make matters worse, the hotel sauna was not working, despite being one of the amenities offered.
Overall, the experience was quite negative, mainly due to the lack of professionalism and consideration for guests. I do not recommend it.
Also, the cleaning service was very poor — the room was cleaned only once during the entire stay. In addition, the hotel sauna was not working, despite being one of the amenities offered.
Overall, the experience was quite negative, mainly due to the lack of professionalism and care with the guests. I do not recommend.
739renant
5
/
5
Excellent service, great location, close to everything, market, pharmacy, restaurants and everything else.
Ample parking, very complete quality breakfast!
Spacious and comfortable room!
Super polite employees!!
TCDDG
3
/
5
Horrible pillow, bad mattress, noisy air conditioning, hot lobby, slow elevator... it's difficult to find anything to praise about the hotel. At breakfast, an employee got a shock from one of the equipment and turned off the circuit breaker with my sandwich inside the sandwich maker… anyway, nothing was good about this accommodation.
Facilities Details
View all
Free Wifi
Discounts recommended for you
Get an exclusive discount and book now!
Facilities Details
Internet Access in public areas
Free Wifi