PONTAL DE OCAPORA

I was attended by the salesperson Mhayck, a wonderful and attentive service, very friendly. A great salesman

Very cool experience, first time for the family. We really like the place, the treatment of the people, the reception, room service, bars, sandwich shop, restaurants. The place is very beautiful, quite accessible, since we brought our two wheelchair-bound children. Be very careful with them, in the access to the beach and hotel areas. We miss the gym, but what's the point of a gym with an environment of breeze and morning to practice/train cardio.

Pros: - cater very well for the elderly, children and people with reduced mobility very well for being compact; - Very good food. There’s nothing “super cleared” but it delivers a very fair food. - practically impeccable cleaning all day long. When you have something to complain about it is guilt of the guests themselves; - very polite and helpful staff, I put highlights for Danilo of the beach bar who can alone meet the demand and with sympathy; Recreadora Castanha; Claudia do Spa; Aminadabe Receptionist; Mark of the petiscaria bar; Baggage: Wilson and Luciano; - differential of coconut water in coconut that almost no resort has; - Excellent location; - magnificent beach of the Cup; - Ice Cream is good; - hamburger is good with excellent quality of fried potatoes; - flexibility with checkin and checkout; Cons and improvement points: As good as the food is, it is undeniable that being in the heart of the Northeast and barely eating seafood is frustrating; - the quality of bathing products; - improve the quality of distilled beverages: cachaça pitu does not match the level of the resort. I had to order drinks with smirnoff vodka to the counter every day; - better communication about the opening hours and activities for the guests. The WhatsApp of “Gigi” is not 100% intuitive and optimized;