Travel Inn Recanto Da Passagem:

Our stay was medium. We stayed in room 32 and realized that the structure is quite old, especially the bathroom, which needs a renovation. Another negative point is the lack of acoustic insulation: it was possible to clearly hear the noises of the next door rooms and, early in the morning, there were children screaming in the hallway, which compromised our rest. As for the service, most employees were not very receptive. The exception was the gentleman who made our check-in in the morning, which was extremely friendly and attentive. Breakfast was the highlight of the lodging, with good variety of fruits and other options. Overall, my experience was median. I'll give you a 3/5. Unfortunately, I do not intend to go back. 🙂

The guesthouse is cozy. For me the high point of the guesthouse is the care. They are very capricious, we were very well received and welcomed...they mimic the guests literally.... Another high point is the cleaning, I am very demanding and the cleaning is impeccable. Exceptional breakfast, very diverse and well made...very tasty and fresh, varieties of fruits, all very well served and cared for. The boy who keeps taking care of the replacement is a person sweet....Felicities to all the staff who work in the guesthouse...they make all the difference !!!!

The hotel features an old structure and needs significant improvements. We stayed in room 32, which does not have adequate acoustic insulation, allowing to clearly hear the bars of the Passage neighborhood until dawn, in addition to conversations of guests in the neighboring rooms. The bathroom is also old and, despite the daily cleaning in the morning, at night the smell of bueiro returns with strength. The bed is tough and does not offer satisfactory comfort. The service at the reception left nothing to be desired: the staff showed no sympathy or empathy for the guests. The only exception was a morning employee, friendly and helpful at the cafe, who stood out positively. The cleaners even greet, conveying a lack of cordiality and hospitality. In contrast, the breakfast is good, with daily variety, and the pool area is nice, being the only positive points that stand out. Overall, the hotel needs to improve a lot in terms of comfort, service and maintenance. Given the experience, I don't know if I would host again.