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Elegance Flat Hotel
4.0 / 5
RUA FRANCISCO GURGEL, PONTA NEGRA






Reviews from Guests
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4.0/5
454
Reviews
from real guests
fredvalentedesouza
2
/
5
The location is primorosa. All staff are helpful and attentive. You can arrive before check-in or leave the hotel after checkout that they take care of your belongings.
There were problems with the elevators during my stay.
There is no communication with the reception from the apartments. You have to go to them if you need anything.
The restaurant/bar located in the pool area is outsourced. Apartments do not deliver anything, close very early and are open to the general public, including the pool. Breakfast, paid apart, is good, but has little variety from day to day.
There must be better options and affordable prices in Ponta Negra.
georgv2015
4
/
5
a Smal quant apartment with all the necessary amenities. It has a tiny balcony that had a STUNNING view of the beach and sea. a 2-minute walk to the main beach where it all happens
Hilda the owner went out of her way to accommodate us with every request that we had.
a Possible suggestion is that she should replace the bed cushions. they are quite horrible and somehow does not fit in the romantic feeling that she is creating,
Will we visit and stay again? Certainly.
joaovW807BT
1
/
5
The treatment of employees on yesterday's Sunday
wife went down to the pool with my peach and was notified
that was 10 reals the pool, got ununderstood and went up to the
room to talk to me, I immediately went to the reception and was notified that
that warn you that you're a guest, how? That's very
unpleasant, we paid a high value for daily
We get this kind of treatment, how? Alguns
well snobs staff and guests as well, as if
Be in a 5- or 6-star hotel or resort. Should
put on tapes to distinguish guests from day use, if it is
that you work with it, the receptionist that made my
check-in on the day seemed to be on the couch of the house,
anyway and staying all the time playing on the cell phone, just
I recommend if you are targeting the question of location, but the
receptivity, pool and treatment of some employee ZERO.
almost 750 a day for:
THE JACUZZI WAS LOADED, THE TOWELS LOOKED LIKE FLOOR CLOTH, THE CUSHIONED PILLOWS, THE YELLOW-COLORED BATHTUB, THE SOFA BED OF USE, THE SOFA THAT HAD DIRTY AND RIPPED ON THE PART OF THE BALCONY
Endless terror.
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi