STRAND HOTEL

Very good service excellent staff attentive I don't have oq complain when I see complaint you check and have people lying Aki I'm sure q paid them pq the hotel and the best of Guarujá and the best price tbm vcs are congratulations

Old hotel, rooms with still spring bed, noisy air conditioning and awful room service. We passed the turn of the year, the location is excellent but the rooms, beds, shower are terrible of ruins. To get an idea, the maidens arrange the room, they don't even put on face towels and the bath towels were torn. After all, it wasn’t worth it, but let it come in 2025.

We were quite disappointed with the hotel, which was to be the best, both for the price and for the most privileged location of Tombo. To start arriving, we were treated by a very poorly educated receptionist, dry, did not give us information of where the parking lot was, what would have to do to get in, there finally spoke broad there in the hallway after I watch .We also had to guess where the access to the rooms were.When we entered the room, a beautiful room, but with a horrible smell of urine, gave us the impression of being drained, the bathroom cleaning bad, had hair sticky on the wall, I thought it was the end ....but I continue the disappointments, to get out and pick up the car on this boy's day, the people who went on the other side of the street, there are hours when he opened the door, I felt like an idiot and like if it was a hotel, there is no service from beach ...... With old face, French bread murcho, 3 fruits, shaped bread and whole dried, butter shared in a hose where everyone put the knife, ice coffee, cheese bread looks like a rubber.The majority of the employees mostly antipathetic one that stays in the reception of wool touch on the head, we had the feeling that we were a discomfort there, what saved was the pool, which is very clean, new environment, and on the second day changed the receptionist, which was very helpful, the hotel has maneuver who searches for the car p vc, then guard, and the other not even talk, simply did not, everyone else did less. The girls of the TB restaurant are nice, but distant from the guests. My trip that I dreamed of staying in this hotel , made me very upset . I did not read the reviews, I believed the photos, and I was, only the pool is the same, the rest is whole without maintenance, poor cleanliness, still cheap in the hallway of the rooms. Don't stay. You'll regret it.