Vistabela Resort

On holiday here at the moment. On arrival greeted by Wagner who was charming. He advised us our room had been upgraded. This was unexpected and nice(?) the room was bigger but we would have...

Let's begin with the problem of misleading advertising. Yes, there is internet—for some rooms. Yes, there is AC—only intermittent and inconsistent; ours worked very poorly until the last two days...

We checked in to the resort on a Wednesday afternoon and were surprised/pleased to find we were the only guests. Apparently, the coastal cities of Sao Paulo state are busy on weekends and holidays...