Palais Hotel

The hotel is not of the luxury category to deserve so many stars, but meets the needs of a traveler, Positive points: Good location, clean and neat rooms, breakfast is simple but meets the needs, has private parking (but rotating), flat-screen cable TV, free WiFi, Negative points: The cleaning of the room floor needs to be improved, air conditioning very noisy. By cost x benefit still worth the

Good cost benefit to spend a night before embarking on a cruise. We were 4 people in the room, good size, but the bathroom is divided into 3 parts, toilet, shower and sink, so when you leave the bathroom, you have to put a chair in the door and stay in a tight part to dress. Reasonable breakfast. There's parking.

I had an extremely negative experience in this hotel. During our stay, my car was hit inside the hotel's own parking lot and, to our surprise, the administration gave no importance or support to solve the problem. We activated the hotel to seek a solution, but we didn't get any return, leaving the loss. In addition, the receptionist in the morning was very poorly educated, did not look at us or directed us a minimum of attention. A total disappointment with the guests. I do not recommend and will not come back.