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Reviews from Guests

3.0/5

tripadvisor

484

Reviews

from real guests

Connector63065010272

5

/

5

I would like to record a special compliment to the work of Mrs. Ely, I'm in charge of cleaning up my 20th flat. Mrs. Ely stands out for proactivity — something increasingly rare and valuable. It is not necessary to ask or guide: she enters, evaluates the environment carefully and performs her activities with initiative and excellence. Their care for the details and capricious cleaning demonstrate a high standard of professionalism. In addition, his always cheerful, well-humored and positive posture makes a difference in everyday life. This kind of attitude not only delivers a quality service, but also contributes to a more pleasant and welcoming environment. Professionals like Mrs. Ely add real value to the service provided by the hotel and deserve recognition. Here is my thanks and the record of the excellent work.

strongbodyv

5

/

5

We thank the service carried out by Priscila who was very kind in providing us a very good room, in addition to helpful and friendly in the service. We wish you success! Family Ferraz

strongbodyv

5

/

5

Cordiality and attention to the guest Thanks to the entire reception staff of Mercure São Caetano for the room in our stay. Upon arrival at the hotel we were notified that an upgrade had already been made. It is for these actions and for the receptivity and the excellent breakfast that in every passage through the Grand SP we stayed with you. See you soon! Embraces D. Ferraz / Family Ferraz

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi