Elenite Holiday Village

They rested from June 26 to August 2. They were very upset that the beauty in the pictures did not match the reality.Everything is dry, there is garbage and dirty. The toilet does not have soap and napkins, sometimes there is not even toilet paper.The room was not cleaned for three days and did not take out the garbage, I had to complain.The towels in a week did not change.The restaurant is difficult to call.The food is not delicious and monotonous yet had to be fought for.People wild grab their hands and feet, collect food as if they had never eaten.I wanted to taste the local cuisine, but it did not work.Desserts all the time we never got.The dishes are dirty.People enter the restaurant in swimming trunks and swimsuits, take out food and throw plates under the bushes.For the last two days we ate outside the hotel.In our room we got ants friends did not work air conditioning.Of the pluses the sea is great and close.The hotel employees are polite.It is very unfortunate that such beauty goes away.

We visited the complex in August 2020, it is one of the most unsuccessful vacations in the last 10 years for us, we visited Bulgaria, Turkey, Greece, Tunisia but here it was disappointing. Although there were few guests for the capacity of the complex consisting of 5 accommodation units, only 3 were opened. Dream of protection notice Covid = 0, nothing is what it should be, tragically, we tried to protect ourselves by wearing masks and disinfected ourselves tomorrow as often as we could, but we were alone with the mask in the complex, we all they looked as if we had Covid. For food and drink, nothing great, many things frozen and fried in oil, every day the same 6 possible combinations (2 kinds of meat, 2 garnishes and 2 kinds of frozen fried in oil). Super weak beer, 0 cocktails, k juices (Pepsi range). Sunbeds on the beach + swimming pool maximum 100 pcs for a capacity of 1000 people in the whole complex when we were there. Shadows another bad joke torn woe from their head. The rooms where we were accommodated super k for their size, Royal Villas Elenite, super view, acceptable conditions, spider webs in the room, all kinds of insect registration, crickets in the room ...... Mediocre cleanliness. When you get tired on the road, you are greeted by an aggressive uncle who asks you for 12 levs / day for parking and will let you park your car somewhere in the complex but not near the accommodation unit. Then comes a golf cart that brings you to the Reception you make your accommodation and then it will take you where you have accommodation. Very dificult the process . The water park closed half of it, cold water, there were no showers here or on the beach. The manager does not know what he is doing or how he is managing but from my point of view it is not visible. For me, the relationship with Victoria Group ended here. Tnx

This place is very nice, we have a big room with a great view, food is good, but you have to choose from few dishes and it is almost the same in the same day. The big dissapointment is the total lack of social distancing, none of the room service ladies wear masks, most of the employees from food wear their masks under the mouth or nose, guests are not wearing at all. Nobody is doing anything, feel free to do whatever you like as you like. You get things from the bar in plastic glasses from guys that do not wear masks or gloves, they do not follow any cleaning rules.