Family Hotel Yanevs

We also had an extremely disgusting situation. When checking in the room was not cleaned, the towel on the bathroom floor was left dirty. After we gave feedback to the cleaning lady (of gypsy origin) she started acting shocked and accusing us of making things up. The manager, with a strong rural accent, also got involved and started threatening us that we were making things up, to leave, she didn't care about us at all, she even took the money for the nights in cash without receipts. I do not recommend the hotel.

Room was average, location was ok, the receptionists were ok, a little hands-off, but ok. The attitude of the cleaning lady, on the other hand was simply terrible - she yelled at us when we asked her to clean our room (since noone did for 3 days) and behaved outrageously ... Very disappointing service.

The hotel is nice, the room is pretty clean except the bathroom. Swimming pool is also nice, clean and quiet with a small bar next to it. The whole bathroom is designed very bad and not comfortable plus the floor was dirty, that bad impression from the bathroom ruins the good feeling from the room. In addition to that it was very very noisy during the night and in the morning and the doors are not very well noise isolated. The hotel's chambermaids started cleaning at around 7 am which is causing big noise enough to wake you up.Another disappointment is the breakfast which is missing completely even if you want to pay additional price for it.