Royal Bay

Worst place I ever been! This is not a 4 stars hotel, the pictures don't show the reality! We had to find another hotel to continue our vacation, the food was very bad, they didn't cleaned the room, everything looked abandoned! Unfortunately this was our first experience in Bulgaria and we won't step in this country ever again! This place should be closed! Please avoid going there!

First of all, it is not a 4 stars hotel. Probably, the description of the resort found on web is not actual. Most part of services are not available. The playground for kids is not maintained. Also same for the most part of green spaces. The beach is dirty, no available sunbeds. During a week, same people take the sunbeds all nights and all days (they put the towels on sunbeds). No labels for food. You have to guess what are you eating based on what are seeing. No drinking water available. Only during the breakfast, lunch, dinner and when the lobby bar is open. juices for breakfast only from concentrate. Several times happen that the train driver to not take us between hotel and the entrance in the resort, even if the train was empty. We found him later in one of the end stations..... The Aqua Park was not working. Plus: the location (on the beach), the entertainment program and the italian a-la-cart restaurant (tasty food and good services).

I've been traveled for more than 25 years. I never had an experience like that. The worst hotel ever !!!!! I think the pictures gonna tell you what you gonna find here. I do not reccomend if you care about your health.