Andalusia Beach & Spa Hotel All Inclusive

Where did I want to start... we went on vacation with friends on August 3, 2023. We expected a great and fun vacation, but instead we got something completely different from what we wanted. I’ll start with the simplest thing (cleaning in the rooms), in fact it’s simply not there, the cleaning lady doesn’t clean at all , the bed linen was not changed even once in 10 days. The towels were replaced once, they brought toilet paper every day and took away the trash, that’s all the maids did... Next is the kitchen - every day it was monotonous, nothing changed during these 10 days. The kitchen staff did not work in kitchen clothes, without gloves, etc. Many guests noticed hair in the food, after a lot of management people said about it , the kitchen staff put on gloves, but nothing else has changed. The queues are terrible, you simply don’t have time to get fresh and hot food. Delicious fruits appeared very rarely, there were only apples and a maximum of plums. It was simply unrealistic to wait for watermelons and melons. The entire staff was incredibly rude and constantly shouted at the guests. We were going on vacation from a children's camp (Royal holiday camp) what can you say, the animators didn’t really deal with us, didn’t announce any competitions, etc. The animators were rude speaking, it didn’t matter to us. Another huge minus is that ordinary guests constantly crossed paths with children from the camp. As for the beach. The beach is not cleaned at all, the beach is dirty!!! The only thing that made me happy was the beautiful view of the sea and the warm sea. This is where all the advantages of this holiday end... We left disappointed :(

The area is very pretty however the complex is very run down & poor. Reception is deceiving, very well kept however once your booked in & go to your room you will see the unkept detail. Rooms do not get cleaned during your stay & you get one towel for a week. TV did not work, water pressure is terrible, paint flaking of walls. Beds not changed and dirty stained bedding & mattress. The food was exactly the same every day, left overs used to make cold salad bar next day. All inclusive included beer, soft drinks or a local cocktail, soft drink machines often ran out & only served soda water. Considering the size there is only one lift per block, very bad, you could wait 20 minutes. Only one bar with one person serving in the evening. No entertainment , TV or even music in the evening, there is a beach bar but not included in the all inclusive. The staff were unhelpful & rude. The pool facilities were kept well & the water park is good. Mini golf, no golf clubs, tennis court, no racquets!

It was a nice quiet holiday near the beach. The weather was great. Some noisy neighbours. The view from our room was amazing and the swimming pool was nice and clean. Our holiday was all inclusive and the food was OK