Boomerang

Firstly, most importantly Kseniya the lady in the hotel everyday treated all guests with a friendly and helpful manner. I’ve travelled a lot and most staff have been ok. This place I would give 10 stars for the service and how they treated guests. Which far more important than anything else. Next the location is brilliant . WiFi is brilliant. Breakfast they catered to what I wanted which was amazing and made fresh in the morning. The taxi’s are a rip off here. Just ask hotel staff to find an alternative as they were much cheaper. I paid 50 Euro from airport but the lady found one for 30 Euro going back You can get a bus which is around the corner which is only 40mins and 4euros . I found that out later, which I could have used as I’m a light back packer. . Solo traveller and felt safe no hassle around at all and went out in the evenings.

The hotel staff are unfriendly and have very limited English. They also made negative comments about guests in front of us, apparently assuming that we could not understand them because we are not from Bulgaria. Booking.com states that a parking reservation is not required. However, we barely managed to find a parking space because the number of spaces is very limited. The staff were clearly not happy that we arrived by car. They immediately asked whether we had a car and told us that they had no available parking spaces. We nevertheless found an empty space in their parking area and parked there. After that, the staff started making negative comments to each other in front of us, obviously because they were unhappy that we had parked our car there. Parking costs €7 per day. I would not recommend paying extra for breakfast. The breakfast is absolutely terrible. You are greeted with a paper plate that is already prepared, containing one slice of salami cut into four pieces, presumably to make the plate look fuller, along with a few other small items. I will attach a photo of what the breakfast plate looks like — and this is what it looks like every day. The hygiene at this hotel is a complete disaster. The room clearly had not been properly cleaned. The bed and bed linen were dirty and stained. There is a notice in the hotel stating that for stays of up to 5 days, you have to pay €5 per towel if you want your towels changed. For longer stays, the hotel supposedly changes the towels and bed linen on the fourth day. Of course, nobody changed our bed linen. The swimming pool is apparently cleaned by simply adding chlorine. It is not vacuumed and the dirt and debris are not removed from the pool. The area around the pool is also not properly cleaned and is extremely dirty. Overall, this hotel was a complete disappointment, both in terms of the hotel itself and the staff. I would not recommend staying here.

Perfect location, 10 minutes walk to get to the beach, "all inclusive" is delicious especially dessert. everyone were very friendly and helpful. the only thing is that the room was small but to just sleep is enough.