Boris Palace

I wanted to go out with my friend for a few days in Plovdiv! They chose this hotel because it is in the heart of the old town. Unfortunately, from Šląčev bryag, where I own an apartment, all bus tickets were sold out. We wanted to warn the hotel that we might not come for a paid reservation, but the contact number on the reservation didn't answer. So they tried to contact the owner of the hotel via the bank app, where they paid for the reservation. They arrived late at night by train from Burgas. Tired is scary. Upon check-in, the receptionist (a large, elderly man with no hair) started yelling from the doorstep that the bank was trying to contact him. Said: “Whether or not you come and when is your problem, not mine.” When they asked about breakfast, the receptionist (the same large, elderly man with no hair) became even more nervous, gave different cost figures, shouted, gestured, his phrases and behavior already looked scary, we just wanted to stop this ridiculous communication and check into the room, shower out of the way, but our requests for a room key from the receptionist were followed by the phrases: "would you take breakfast for free?", "what's for free like!". He ended up shouting that he didn't want our money and took him to his room. The room is beautiful and aesthetic. We got towels and slippers. There's no kettle, just one outlet for charging phones. Delicate detail: one-for-two roll of paper for 2 days. A surprising surprise was the receptionist's request to return before 24:00, and that's with the stated 24-hour reception desk. In the hallway, there are all sorts of sliced sheets with numbers and letters, but no Wi-Fi connection. Asking a large elderly man with no hair anything after the shock of the experience with him was already scary, especially since we later read the reviews of the English, whom he “cursed and promised to break his neck,” moreover, we discovered that only recently the owner of the establishment (apparently this large elderly man with no hair, because there are simply no other men, there is no one else there) won a court case, where he was acquitted for punching a guard in the face of the local barrier. We got scared and decided not to make matters worse. There's always some sort of hum in the room at night, like an extractor, even though everything's off. The fact that I was booking a twin-bed was just as ignored. On the second day, we returned to the hotel at 11:35 p.m., the door was already closed, meaning that even if you played by his rules, you would still lose on this quest. We rang the bell and the same big old man with no hair came out, this time in his underpants, and reported that the wrong button had been pressed (if it had been, he wouldn't have come out). This is the most unexpected hotel room rental experience I've ever had. If you want to feel like you're renting a room at Grandpa's with dementia, you're at Boris Palace. On the other hand, we never laughed so much, especially when we left this fairytale castle safely and quietly at 7:00 a.m.!

During my motorcycle trip I stopped in this particular structure. Strategic and characteristic location, you have the idea of entering a sort of small museo.Le clean rooms and bathrooms and I slept well without nuisance noises.Non make breakfast.

The hotel is very beautiful but some of the room amenity choices was a bit odd. For the positives, the bathroom was clean and even had a grab bar near the toilet, which was a nice accessibility touch while the shower was perfectly functional. We had a nice large and comfortable bed and the decor was really lovely. We also had a little balcony but I suspect that was because we had a suite room. For the oddities, we didn't have a kettle or any way to make coffee and there was only one very small garbage can which was a bit inconvenient. The staff were fine, not overtly friendly (but that's normal in the Balkans) but were present and attentive. It's perfectly located right in the middle of the old town, walking distance from all the main sites and only a few minutes from the main pedestrian area.