Allegra

The only plus of this hotel is the young guys serving the restaurant and bars. What I didn't like. 1. Food. Fire the cook! I have an AI meal plan and for a whole week I didn't try anything that was even a little tasty. Tasteless, burnt, unsightly. How can you manage to spoil chicken - I can't understand. There was no variety. Poor. Breakfasts were the same. There were practically no pastries. And this is in Bulgaria - which is famous for its cuisine.Fruits are a separate minus. Hard nectarines and overripe watermelons, absolutely *paper* melon once a week. 2. Reception. The ladies are unfriendly, they talk reluctantly, if you approach the counter with a question - they don't pay attention to you. Questions are not answered. Checking in is a disaster and a pain. Instead of the required check-in at 3 p.m., you can wait until the evening. The answer to all questions is the same - the room is not ready and I don't know when it will be ready. If you arrived early in the morning, there is nowhere to change clothes and leave your things. The luggage room is small and does not close - no one watches it. Leaving suitcases there is dangerous - anyone can take them. Access to the luggage room is open to everyone. 3. Cleaning. There was none. During my week of stay, no one came into the room. Not even to change the towels and take out the trash. But on the day of departure (checkout at 12 noon!!) they entered my room WITHOUT KNOCKING TWICE. The first time around 10 am, the second time at 11. That beats me. 4. Room. There is mold along the wall in the shower and no water pressure. To understand how the air conditioner works, you probably have to be angry. Because in my room on the 6th floor, there was a box hanging on the wall with all the images erased. No remote controls. Just a box - it has two levers and a wheel. No one explained how to use it. The room is hot. Until I accidentally saw exactly the same box on the wall in the common corridor - and took a photo of it on my phone. There is not a single hanger in the closet. The clothes dryer on the balcony is broken. Conclusion. I'm not a picky tourist, and I chose what to eat from such food, and I'm not too surprised that the room was not cleaned. But the overall impression is that it is not 4 stars. And I will not choose this hotel again under any circumstances.

Very nice place for family vacation. Room is big with very big balcony with a view. Food is nice, staff is friendly. The eco park around is green and fresh. The pool is big and comfortable. I like the pilling massage in SPA. There is kids playground and voleyball too. We like the shuttle to the beach.

Great hotel setting. Atmosphere, the service is like five stars. Inner pool with mineral water hot. It's a great place for a family vacation. The food is varied and delicious. The guest singer did a great show on Friday. Animation for each - adult or child