Dobrudja Hotel

Terrible stay. No water in pool. Food very poor. No WiFi in rooms only in lobby. Staff not the friendliness. Would not return or recommend to others. Problem with my room as no lights were working, eventually got moved.

We usually avoid going on holiday at pick times but this year we didn't have choice. As a child I spent many summers there and I love to take my children as well because the resort is clean with well maintained gardens and beach. I chose Dobrudja this time because it isn't far from the beach but its turn up that we were located at the end of the beach strip''Neptun'' and we had to walk 20 min to there,not so happy about this. The first row of beds were always busy since 6 AM so frustrating. I spoke with the person responsible for that part of the beach and he said people can't occupy beds by putting towels and not be there but few times he had arguments with holiday makers and give up on that rule so bare in mind you will never be on the first 2-3 lines unless you get up 5 o'clock in the morning to reserve. We paid for 2 double rooms but they give us apartment. This is a good tip to slash half of the price for apartment but I can not assure you they will offer you the same deal. At first was happy that we will together in apartment. Everything in there was old and broken and furniture is brought from here to there,nothing was matching. Bathroom so dirty and let down feel like a horror movie. I asked the cleaner 1 morning to pour bleach in the toilets,so dirty and stained,in the afternoon when I saw her she apologies and said they don't have it until next week. I wonder what kind of hotel is that is they DON'T have Bleach. So cleanliness is below 0 there. Behind rails with heaters haven't been clean for decades so deeply dusted. The shower curtain was small and guess what,water was all over the place when you wash. BEDS were comfortable and sheets white and clean,towels OK,toiletries in place,enough storage and balcony which was dirty as well. There was a lamp shade over the children's beds which was full of cockroaches and few more of them running around the room and corridors,very unpleasant views. FOOD - surprisingly the food was much better than our expectations and we really enjoyed have our dinners and breakfasts there. Every day choice of cooked meals and grilled meats,lots of salads and fruit. For breakfast freshly prepared eggs,pancakes,juices,hot drinks,fruits and many more. WI-FI not good I couldn't be bothered to use it. Tried few times and give up.At least they don't charge for that. Last but not least I booked room for my parents to stay with us for few days and this is when I realize that could be worst than the apartment we get. As soon as we open the door and get in there was a horrendous smell of nicotine. What was that?!Seriously?! Smoking policy is below 0 as well and the stink is horrible, luckily my parents spent there only 2 nights. All in all we had good holiday but because of the weather and the sea. The hotel is very let down and overpriced for what they offer in return. Would I recommend it?! NO,NEVER!!!! Price look cheap but experience is horrifying. I would rather sleep in a tend next time. I have few pictures of prove for you to consider,have a look please. Would we go back again as a family?! NO WAY!!!!

Everything is so dirty. The windows are so dirty that you can not see through them. We had ants in our room, The bathroom is terrible, water drains all over it, you can find all sorts of bacteria in there. Do yourself a favour and avoid this hotel.