Grifid Vistamar Hotel - All inclusive

I had a very pleasant stay at GRIFID Vistamar. It is a very good four-star hotel with delicious food, attentive staff, and clean, comfortable rooms. There was a small misunderstanding with reception at the beginning of my stay. However, after I contacted Booking.com, my request was addressed promptly. I would especially like to thank Kremena Yaneva for her professionalism, kindness, and understanding. She listened carefully and ensured that all my requests were accommodated. She clearly knows her work and understands how to respond to different guests’ needs. Employees like her make guests feel valued and want to return. Special thanks also go to the two buffet managers, both named Nikolay. The buffet offers a wonderful variety of delicious food, with something for every taste. Everything is spotlessly clean and well organized. The staff work smoothly together and are friendly and attentive. The bakery deserves its own mention: I have never tasted such delicious croissants anywhere in the world! The rooms are clean and equipped with everything needed for a comfortable stay. There were no bathrobes or slippers in my room, although I’m not sure whether they are available upon request. This stay left me with a wonderful impression of GRIFID hotels and made me especially curious about GRIFID Noa. I would be delighted to experience it on my next visit and see more of what GRIFID has to offer. Highly recommended!

Very good, excellent stay But improvements need to be made regarding hygiene For example, the sugar bowls on the tables which are germ magnets and never pour (compacted sugar) Small packets would be much better The tables are sticky... the tables and chair backs need to be cleaned Cushions are comfortable but difficult to maintain... children climb on the benches and touch the fabrics with greasy hands, not very cool for the next guests The area under the beds also needs to be checked Otherwise, very friendly staff Varied meals Very beautiful environment Impeccable pool. I would gladly recommend it Regarding maintenance, we had to run the water for a very long time for it to get hot... something to look into And tinker with the toilet flush which, otherwise, would have kept running... a shame for the environment Thanks to the whole team

My stay at this hotel went perfectly. From the welcome at the reception to the catering nothing to complain about. I had chosen the adult only option with access to the sky on the 12th floor. It is really great and much quieter than in the main restaurant. There is a very pleasant heated indoor pool. You can walk along the promenade at the bottom of the hotel and it is right in front with a designated area for the hotel. I went there in mid-September and I had beautiful weather. The room was very comfortable and nicely decorated. I highly recommend this hotel.