Hotel Estreya Palace

We were 14 friends and we spent 4 wonderful days together, between 01-04.05.24 We also had 2 sunny days. When it rained, I had free access to the SPA, with an indoor pool with thermal water and 2 saunas. Friendly staff, fast service at the table. Free bar with all alcoholic drinks and cocktails SAVOY (Local brand, I recommend Rum) Good food. Accommodation in H Palas, on the 1st floor, all large rooms, with new furniture! Thank you sir. of marketing: in the rain, in the evening I swam in the outdoor hot water pool. What wonderful moments!

We had to spend whole 2 days in this house of terrors. I am not even sure, how to express my disgust and disappointment. The hygiene in the rooms and especially in the bathrooms was terrible. One of the towels we had was dirty with some brown spot on it. The food was more than awful. Most of it was spoiled, and the rest of it was very bad cooked. There is a horrific smell in the whole hotel, which makes the experience even worst. The inside pool was dirty, and the water was some kind of muddy and stinks. Very disappointing! Don't ever try this horrible hotel! It does not deserves the 4 stars at all. I have never been in such a bad hotel before.

No staff available to help with the luggage on arrival at the hotel and we were left struggling to find our own way to where the room was located. The swimming pool wasn't very clean and the sunbeds did not have mattresses so were very uncomfortable. Pool towels were not available either. The food was palatable but not hot and food was plated up by members of staff. Also there was no air conditioning or wifi as advertised. WiFi only in the main reception area and the room was too hot for comfort. The most disappointing part of my stay at Estreya Palace was finding that someone had let themselves into my room as I went to breakfast on the last day of my holiday, and stolen several items including my jewellery. Be careful what you leave out and make sure that any valuables are kept locked away or in a safe.