Hotel Nona

Both the exterior and interior of the hotel are extremely outdated and poorly maintained. Unfortunately, the condition of the rooms was even worse. The rooms appeared not to have been properly cleaned, with visible dust, cobwebs and insects. On top of the poor hygiene, there was also a strong and unpleasant sewage smell in the room. The food served at the hotel’s restaurant was extremely greasy and, in our opinion, of very poor quality. Several members of our family experienced vomiting and diarrhea after eating at the hotel, which made the experience particularly concerning. The cleanliness of the outdoor dining area was also unacceptable. The tables were not properly cleaned, there was dirt everywhere, and there was a very unpleasant smell. At one point, a child vomited on the terrace, and the vomit was reportedly left there for two or three days without being properly cleaned, which is completely unacceptable from a hygiene perspective. The bathroom bin was apparently emptied only every 3–4 days, and we were expected to take the rubbish out ourselves. The situation at the beach was also disappointing. It was extremely difficult to find an available sunbed, and guests seemed to have to wake up as early as 5 a.m. to secure a place. The hotel staff were generally unfriendly and unhelpful, and communication was very difficult because very few staff members spoke English. Overall, this hotel was a major disappointment. The level of cleanliness, maintenance, food quality and service was nowhere near what we expected from a 3-star hotel. I strongly recommend considering other accommodation options before booking this hotel. I will definitely not return to Hotel Nona, and unfortunately, this experience has also made me reconsider returning to this resort in Bulgaria. One of the worst hotel experiences I have ever had. Even a 1-star hotel could provide a much better experience. Avoid this hotel.

It was a horror, not a vacation!!! The staff is hammy especially the uncle who is in charge of the restaurant,no chewy explanation did not show us we arrived at 7am 3 women and 5 children of little 5 and 7 years old,we gave 50 euros to the review to ask for faster were tired of the road,eventually slept at 14:00 we sat on the beach from 7am to 14:00 and at that time a man came on the beach and kicked us off the deckchair because they paid as we didn't have a bracelet yet,my baby was sleeping on the deckchair and he flipped the baby to get up,it's horrible I had a fight with him of course,then in the lobby bar there was a line behind me one man was a line such a huge boxer and started at me with fists on why I took so long to dial marinated hit the kids and I he was Bulgarian and everyone kept with him no one!!!!I cried kids scared no one wanted to call the police,the security everyone feared for the reputation of the hotel,I called but the policy they came and said it was our fault and we were just kicked out of where in the evening 5 kids on the street gave 5 minutes to fences it's horrible in a foreign country I could this man maim me

Very messy, yes I understand, price quality, etc... I'm not pretending to anything, but excuse me at the hotel just barn... I'm shocked, it's too much, I saw, I saw, but so 😳 all the machines for drinking and coffee cars like their camels spit, no soap or paper in the toilet (nightmare, storm near the only parapet all dried up(sorry we came here