Panorama Hotel

⚠️ Think Twice Before Using the Hotel Laundry Service Overall, we were extremely satisfied with our stay at Panorama Hotel. The staff at the reception, as well as in the restaurant and the bar, were incredibly kind, helpful, and friendly. They were truly wonderful ladies who made our stay even more enjoyable! Our Deluxe room was also excellent – clean, comfortable, and exactly what we had hoped for. The only thing that left us very disappointed was the laundry service. I ended up paying around €80 for one bag of laundry. To be fair, the lady at the reception did warn me that the service was expensive and even advised me to scan the QR code to check the prices. Unfortunately, I didn't do that. We had just arrived after a very difficult journey from Nessebar to Varna. My children were hungry, feeling extremely nauseous, and we had to go out immediately. On top of that, they had run out of clean socks and underwear. I simply didn't have the time to check the prices. And honestly, I never imagined they could be that high. I thought, "Okay, it will probably be expensive. Maybe around €25, which is already a lot for laundry." But €80? I never expected that. So I would like to warn future guests: if you decide to use the laundry service, make sure you check the prices beforehand. You are charged per individual item, not per bag, which can result in a very unpleasant surprise.

I do not recommend it. 4-day and 3-night stay booked on Booking. From July 1 to 4. Pros: - Smiling staff. - Breakfast provided. Cons: - Nothing is waiting for you in your room. Not even a free bottle of water. In summer... - Only one roll of toilet paper. Yes, it's weird to say that, but if you have an emergency or something, you'll have to use towels while waiting for the cleaning service the next day. - Parking fee. Exorbitant. 15 euros per day. Park your car outside, it's free. - No shower gel. Just a small, budget soap. - Hair dryer that blows campfire-hot air. The staff should check the equipment before renting out the rooms. - The coffee and orange juice at breakfast are awful. Budget quality. If you want good coffee, you have to go pay for it at the bar. And to top it all off, some pills were stolen from my toiletry bag (on the morning of July 3rd). Unacceptable. For a hotel that charges these kinds of rates, the negative points are unacceptable, and ultimately uncommon. I absolutely do not recommend it, go elsewhere if you go to Varna.

Great views to the beach. Big advantage of being within walking distance The staff is friendly and very kind. Their rooms are clean and well-maintained The breakfast is very good and varied We were very pleased . I recommend Recommendation for everyone