Sawridge Inn & Conference Centre Jasper

3.0 / 5

•

76 Connaught Drive Canadian Rockies

Reviews from Guests

3.0/5

3,552

Reviews

from real guests

acruz146

We enjoyed our stay at Forest Park Hotel overall. The room was comfortable, the hotel was convenient for exploring Jasper, and had a good experience with the property itself. During our stay, the hotel was undergoing renovations. The pool and hot tub were unavailable, so we had to use the facilities at the neighboring Marmot Lodge instead. I first learned about the 20% renovation special from a flyer placed in our Alpine Wing room. I also saw the promotion advertised on the hotel website. I’ve attached a screenshot of the website advertisement, which stated “20% off your stay” and did not appear to say that the offer was limited to Woodland Wing rooms. After our stay, I contacted the hotel because our reservation had received a 10% Book Direct discount. I was eventually told that the 20% renovation discount only applied to Woodland Wing rooms. I asked the hotel to provide the terms showing that restriction, but I did not receive a response. We enjoyed the hotel itself, but I was disappointed with how the renovation promotion and subsequent communication were handled.

janettoli

On the tour travelled to Jasper. The entire group of 31 were shocked. The hotel was undergoing major renovations. To find our rooms we had to take an elevator up ONE FLOOR. Then we proceed through a maze of hallways to different buildings. Next WE HAD TO WALK UP A FLIGHT OF STAIRS, to arrive on the floor where our room was. We were booked here for two night. It was infuriating, there was no restaurant at this hotel so we HAD TO WALK 7-8 MINUTES TO ANOTHER HOTEL for breakfast. The hotel put us in a bare room got a mediocre breakfast. I was so disappointed. We booked what we thought was a superior tour. This did not meet the standards of what I editor the price of the tour. I cannot understand why we were booked here! This entire stay was extremely disappointing.

sarahtF5620MO

Sadly trip advisor only has average or very good. I’d say this place was a Good. Pros: Good location, useful parking on site. Nice size rooms, nice views, good climate control in the rooms. Fridge, dishwasher, cooker and microwave. Good size shower room. Clean. Comfy beds. Cons: Pool and jacuzzi was not available or finished. We were offered another hotel’s facilities but after long days travelling and exploring the last thing we wanted to do was traipse across a car park and a road. Staff were nice enough and refunded 10%. It could have done with being a little more however for comparison stays with no leisure facilities or restaurants. Also, on arrival our rooms smelt of fried food. We believe it was coming from a restaurant over the road. Apart from these issues it was a nice enough stay. There is a Starbucks within a few yards. The town is a short walk down the road.

Facilities Details

Free Parking

Free Wifi

Fitness Center

Toiletries

Fishing

Vending machine

Accessible public restrooms

Skiing

Bicycle Rental

Ticket Service

Elevator

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Laundry

Indoor Pool

Free Parking

Free Wifi

Fitness Center

Toiletries

Fishing

Vending machine

Accessible public restrooms

Skiing

Bicycle Rental

Ticket Service

Elevator

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Laundry

Indoor Pool

7 Available Room Types

Renovated Woodland Balcony - 1 King

Heating

Non-smoking

Electric Kettle

Iron

Blackout curtains

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

Towels

Telephone

Balcony/Terrace

Free Toiletries

Sleep comfort items

Private bathroom

Hair dryer

Air Conditioning

Daily housekeeping

Clothes Rack

Alpine Kitchen Suite, 2 Queens

Heating

Non-smoking

Electric Kettle

Iron

Blackout curtains

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

Towels

Telephone

Balcony/Terrace

Free Toiletries

Sleep comfort items

Hair dryer

Stovetop

Private bathroom

Air Conditioning

Daily housekeeping

Clothes Rack

Dishwasher

Kitchen

Oven

Alpine Kitchen Suite, 1 King

Heating

Non-smoking

Electric Kettle

Iron

Blackout curtains

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

Towels

Telephone

Balcony/Terrace

Free Toiletries

Sleep comfort items

Hair dryer

Stovetop

Private bathroom

Air Conditioning

Daily housekeeping

Clothes Rack

Dishwasher

Kitchen

Oven

Renovated Woodland Balcony - 2 Queen

Heating

Non-smoking

Electric Kettle

Iron

Blackout curtains

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

Towels

Telephone

Free Toiletries

Sleep comfort items

Private bathroom

Hair dryer

Air Conditioning

Daily housekeeping

Clothes Rack

Renovated Woodland Atrium- 2 Double

Heating

Non-smoking

Electric Kettle

Iron

Blackout curtains

Bathtub or Shower

Tea/Coffee Maker

Free Wifi

Towels

Telephone

Free Toiletries

Sleep comfort items

Private bathroom

Hair dryer

Air Conditioning

Daily housekeeping

Clothes Rack

Facilities Details

Pool and Spa

Fitness Center

Indoor Pool

Parking and Transportation

Bicycle Rental

Free Parking

Food & Drink

Vending machine

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Activities

Fishing

Skiing

Entertainment and Family Services

Smoke-free property

Cleaning Services

Daily Housekeeping

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Toiletries

Accessible public restrooms

Elevator