Best Western Plus Pocaterra Inn

4.0 / 5

•

1725 Mountain Avenue T1W 2W1

Reviews from Guests

4.0/5

1,463

Reviews

from real guests

881pattic

We try to go once or twice a year! We love it there. They allow pets and have a fantastic pool and hot tub. Easy walk to downtown. Good elevator! Small hotel but grea hotel! The only thing that deters us these days is the charge to park downtown or anywhere near downtown and lots of the beautiful mountainscape parking lots! At Quarry Lake! Too expensive in summer! Peak season rates (May 15 – Oct. 14): $10 for two hours Low season rates (Oct. 15 – May 14): $2.50 per hour

670architb

We booked three rooms through Orbitz at $377 per night, only to have the hotel change the rate to $599 per night after the reservation was made. This was extremely disappointing and felt misleading. We reserved based on the confirmed price, and changing the rate after the fact created unnecessary stress and significantly increased the cost of our stay. There was no clear communication or reasonable explanation provided for the increase. When you book at a confirmed rate, you expect that rate to be honored. This experience felt unprofessional and eroded our trust in the property’s booking practices. I would strongly caution others to double-check their reservations and confirm pricing directly with the hotel to avoid unexpected charges. Unfortunately, based on this experience, we would not choose to stay here again.

Z3028IGashleyg

LOVED IT! Such friendly staff, the hotel is very clean and in a great location. We looked out our windows at mountains. The pool was perfect, the kids had a ton of fun because the slide is quite fast. They put out cookies, which is so sweet but they are actually a little gross. Only thing that would add would be some water and coffee in the lobby.

Facilities Details

Free Parking

Free Wifi

Water Park

Spa

Sauna

Fitness Center

Toiletries

Skiing

On-site accessible self parking

Bicycle Rental

Ticket Service

Ski service

Laundry

Elevator

Vending machine

Wi-Fi in public areas

Baggage Storage

24-Hour Front Desk

Smoke-free property

Desk/workspace

Business Center

Free Parking

Free Wifi

Water Park

Spa

Sauna

Fitness Center

Toiletries

Skiing

On-site accessible self parking

Bicycle Rental

Ticket Service

Ski service

Laundry

Elevator

Vending machine

Wi-Fi in public areas

Baggage Storage

24-Hour Front Desk

Smoke-free property

Desk/workspace

Business Center

9 Available Room Types

Superior King Suite

Non-smoking

Blackout curtains

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Internet [LAN]

Towels

Free Toiletries

Sleep comfort items

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Clothes Rack

Fireplace

Microwave

Deluxe King Suite

Non-smoking

Blackout curtains

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Internet [LAN]

Balcony/Terrace

Towels

Free Toiletries

Sleep comfort items

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Clothes Rack

Fireplace

Microwave

Executive King Suite

Non-smoking

Blackout curtains

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Internet [LAN]

Balcony/Terrace

Towels

Free Toiletries

Sleep comfort items

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Clothes Rack

Fireplace

Microwave

Superior Room 2 Queen Beds, Balcony

Non-smoking

Blackout curtains

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Internet [LAN]

Balcony/Terrace

Towels

Free Toiletries

Sleep comfort items

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Clothes Rack

Fireplace

Microwave

Accessible Room, 2 Queen Beds

Non-smoking

Blackout curtains

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Internet [LAN]

Towels

Free Toiletries

Sleep comfort items

Separate shower/bathtub

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Iron

Clothes Rack

Fireplace

Microwave

Facilities Details

Pool and Spa

Fitness Center

Spa

Sauna

Parking and Transportation

Bicycle Rental

Free Parking

Food & Drink

Vending machine

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Activities

Skiing

Water Park

Entertainment and Family Services

Ski service

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Miscellaneous

Toiletries

On-site accessible self parking

Elevator

Desk/workspace