Mystic Springs Chalets And Hot Pools

Such a lovely place, with everything we needed and close to places to eat and drink. Loved Canmore, not as busy as Banff. Ideal spot

We had originally booked another resort in Banff, but after reading reviews we cancelled and made a relatively last minute change to here via VRBO. We are so very glad we did. The initial booking was made and immediately the host, Franco, responded thanking us. We continued being in contact with him up to our arrival and he was so helpful, so accommodating and so kind, we knew we had made a good decision. The chalet was simply amazing... clean, welcoming, exactly as described. It's located in a nice part of town, has the most amazing hot pool and hot tub, and again, anything we needed help with, Franco responded immediately. Franco gave us all sorts of suggestions, and truly made us feel at home. He even had a Banff Park Pass for our trip, something we appreciate. I have absolutely no concerns about this place. I thoroughly recommend it. Being in the travel industry myself, I am usually very critical about my stays. This truly was one of the very best experiences I have ever had. Thank you, Franco, for your kindness.

The condo was overall not too bad. I personally would not pay the price again, but peak season I get the cost. My feet were black from the floor, found hair pins on the floor. The cleaning lady rushed us out the door the morning we were leaving, tried coming in at 1030 when check out was 11. Sat outside the door with loud videos playing we could hear inside. We rushed so badly we forgot the urn of our daughter’s mom and had to go back. I’m not sure what she was going to be cleaning because it wasn’t great to begin with. The overall facility is ok, picnic tables by the bbq has a dangerous rusted out leg that is treacherous as well. Unit 129