Coast Lethbridge Hotel

Having had some pretty darn good stays at less expensive hotels I was a bit disappointed in this one. First of all, there is no included breakfast. They are attached to a fancy looking restaurant instead. With food prices being what they are, this is a reason to find another stay in and of itself. The first night my door card didn't work and I had to go back down to the lobby with my luggage to get it sorted out. Not a big deal, but when I came back the next night exhausted, the new card to my new room didn't work either. Small things...but. The bathroom lights are ridiculous...perhaps they are going for moody? Spend the money and put in decent lighting is what mood came to my mind. The bathtub looked like it had seen better days, silicone pulling from the wall. In defense, the room was very clean. Front desk help was polite and helpful. The water pressure in the shower was excellent. However I was expecting a little more than a Super 8 and it definitely isn't.

I had booked my room a month and half for a romantic getaway for Valentines Day, I knew it was going to be busy so thought why not book well in advance. Not even a week before I received a email stating the room I had booked was now under construction. They wanted to offer another room but not one like I had originally booked. I'm still very upset about this as I've always enjoyed staying here.

The experience wasn't quite what I'd expect from staying at other Coast hotels. The room was in need of a good deep cleaning, or just an update. There were lots of stains on the carpet. The bed was also worn out and not very comfortable, and they only provided 3 pillows instead of the usual 4. There were only "limited" rooms available when we booked and we thought that would be fine expecting the interior window would face over a courtyard or open area. Instead the window faces into the hallway, so you can't even pull back the curtains without everyone walking by having a direct view into your room. Would not recommend especially if you like to see the sun in the morning or are claustrophobic. The pool area was nice and not too busy while we were there, but is also in need of a refresh with peeling paint, lots of dirty areas on the deck and more bugs in the water than you would expect for an indoor pool. On the positive side, the front desk staff was helpful, the location is convenient and we enjoyed the attached restaurant.