Econo Lodge Inn & Suites

Extremely rude and unprofessuonal, my company uses motels along a way where we work and this guys, especially manager Rod or Rob, he said he manages place for 7yrs already, just refuse to issue invoice for overnight stay, all kinds of exuses like he run some fancy place. Rude explanations and at the end he just don't wanna answer the phone. I will go higher to get my invoice bcs it is business claim, but i do NOT reccomend this place also for other cleanliness reasons what my employee reported. Like non washed beddings with other people hairs on it and dirty toilette. But not to issue invoice or reciept is job for CRA now. Shame on you Rod or Rob!

I booked a 30-day stay at this motel for a business trip as most other accommodations were fully booked. Unfortunately, my experience was highly unsatisfactory. The room was unclean, with stained sheets and blankets featuring cigarette burns, despite being a non-smoking room. The motel’s location next to a busy highway and frequent dog barking made it nearly impossible to sleep, particularly challenging as I was working 12 hour night shifts on a new project in town After two days, I requested a refund from the owner, having paid for a month upfront without inspecting the room due to exhaustion from a 10-hour drive. The owner denied my request, citing a no-refund policy, and suggested I pursue legal action if dissatisfied. I proposed a partial refund for the remaining weeks, but this was also refused. The owner’s dismissive attitude and lack of concern for my experience were disheartening, especially given my 30 years of positive interactions with hospitality providers across Canada. Additionally, a contractor interrupted my rest during the day to paint furniture, insisting on accessing my room despite my request to delay until I vacated. Management informed me the work would proceed regardless of my presence, showing little regard for guest comfort. This motel’s poor cleanliness, disruptive environment, and unprofessional management made for a deeply disappointing stay. I caution future guests to thoroughly inspect rooms before booking and be aware of the strict no-refund policy. I hope the management addresses these issues to improve future guest experiences. Note - As for your $300 damage deposit refund! Good luck, after cleaning my room and leaving it in better shape since I first arrived and doing my the walk through with the manager, I was only given $200 back and was told he would have to email transfer the remaining $100 as he is only allowed to refund $200 a day which I never heard of in the hotel/motel industry. I have yet to receive the rest and have called numerous times to inquire but they don't seem to pick up the calls.

Bad hotel wouldn't recommend natives to stay here n they're rip offs n liers that work here n the biggest liar there is the manager they took 200 n won't give back saying that they smoked in there when they don't smoke n we've been calling and that manager just hangs up on us n is very childish wouldn't recommend this hotel at all for anyone