EXECUTIVE VINTAGE PARK

The staff were very nice and helpful. Checking in and out of the hotel was easy and nice because when you check in they give you a great bottle of wine. It makes you feel like you are staying in a luxury hotel. They had free shuttles witch were teslas that took you to some places around the city the breakfast was amazing. The room and pool was nice and clean. It was in walking distance to lots of good restaurants. It wasn't noisy. Over all the hotel was great for the price.

We took a family vacation to British Columbia and spent three wonderful days in Vancouver where we stayed at the Parker Hotel and Rooftop. Upon arrival we were warmly welcomed by the Manager and the front desk staff. They seemed genuinely happy to receive us and throughout our stay they greeted my by name. We had a busy itinerary so they made the check-in process quick and easy and were very helpful in pointing us in all the right directiions for the things that we wanted to do. The proximity of the hotel to many of the attractions Vancouver has to offer visitors was a bonus, we were a 20 min walk to Stanely Park and a wonderful strip of restaurants/bars etc on Henman St. Davie St., two blocks away from the hotel was a lively street at night and we enjoyed a number of outstanding meals in the small "mom and pop" restaurants along that strip. The breakfast package at the hotel was conveninet and decent allowing us to have an efficient start to each day. The service there was friendly and courteous and the breakfast options were limited in number and again fine. The housecleaning service was outstanding. Those ladies cleaned and prepared our room every day with care and pride!!!!!!! Thank you. The rooftop lounge provided a wonderful setting for a coctail. But, as with everything in BC it was not cheap. Finally, cudo's to the gentleman who parked and retrieved our car all of them were most courteous and professional.

On Monday, August 17th, 2026, I discovered a bag containing numerous personal items, valued at several hundred dollars, missing from my room. When I reported this serious matter to the staff, I was informed that only a handful of items, specifically one or two, had reportedly been “recovered” from the entire bag that went missing. This stark contrast is further compounded by the fact that over 20 items remain unaccounted for. To add to my concern, the “retrieved” items that were found WERE IN THE BAG that went missing, raising questions about the thoroughness and comprehensiveness of the initial search or investigation. I attempted to escalate this issue by directly engaging with either the management or the housekeeping management team, but my efforts were unsuccessful and difficult. Subsequently, I was informed that an internal investigation had been conducted by the management team, and only one item, a stuffed animal, was found. This item was also inside the bag that went missing further, proving my point that the bag was stolen by the housekeeping team. The overall handling of this incident is unacceptable, disappointing, and falls far below the expected standards of professionalism and customer service for this type of hotel. The significant discrepancy in reported recoveries, the lack of direct access to management for any resolution, and the absence of any formal investigative documentation are all concerning. It would’ve been more believable to state that the entire bag went missing, but when only one item was pulled out from the bag, It’s obvious that the bag was stolen and the hotel Is covering up. Would not recommend this hotel in any way. Would warn anyone who stays here to be cautious about the housekeeping, team and theft.