Holiday Inn Express Kelowna Conference Centre

This hotel isn't your fanciest place in Kelowna, it does not have the greatest views (Our room faced the dumpsters) but that comes with an advantage of being super quiet and avoiding the noise off the Hwy and offering us a great sleep and the room was very clean! We found a deal online and booked two nights while we did some Christmas shopping. The hotel is centrally located, close to the main mall and all other shopping staples but not too far from downtown or the airport. The room was very clean and smelled nice. The beds were comfortable and the room temperature was perfect throughout our stay. The only thing that this hotel lacked over others in Kelowna is their breakfast selection. You do get a hot feature like scrambled eggs and sausage but there could be an improvement in offering more selection of teas, flavoured coffee creamers, baked goods, such as muffins, croissants, etc. Check in and check out was a breeze and I would not hesitate to stay here again.

The hotel and rooms were dirty, the pool was freezing and the pool deck was dirty, the Jets in the hot tub didn’t work, the water slides were broken, the window in the room was broken and wouldn’t close and that meant the highway noise was very loud, our phone wouldn’t call the front desk, the breakfast was stale cereal and bread. Overall a bad experience. I would give it a 1 but the front desk staff at check in was super nice and helpful. The checkout staff wouldn’t even allow us an additional 20 min late check out though, which would have been fine except they were rude about it. Will never stay again or recommend

When I checked the reviews this hotel was a 4.5/5. I would give it a 3/5. Our room felt old and dingy. The bed was good, the bedding and towels were good. The lobby did not have a welcoming atmosphere and the breakfast was very basic.