Best Western Langley Inn

We chose this hotel for the location to downtown.It is in need of updates, bathroom door kept getting stuck, turn fan on in bathroom would not come on until 5 to 10 minutes after switch was on.We were asked at the end of our stay if we would rather have an emailed receipt and I agreed, however after numerous emails still have not received my receipt for my stay 4 days after I have left

We had a wonderful stay at the Best Western Langley and were very impressed with the hotel overall. The front desk staff and housekeeping team were friendly, welcoming, and genuinely helpful throughout our visit. We also appreciated how professionally the staff handled a minor issue with our first room — there was a smoke odor, and when we brought it to their attention, they immediately apologized and moved us to another room without hesitation. Their response was excellent. The only suggestion I would make for improvement is regarding the pool and hot tub area. We would love to see the hotel consider introducing an adults-only swim time for an hour or two later in the evening. The hotel does a great job being family-friendly, and as a parent myself, I completely understand the importance of providing amenities for families. However, adult guests are also looking for a place to relax and unwind after a long day. During our stay, the pool and hot tub were very active with young children, right up into the late hours of the evening, which made it impossible to enjoy a quiet, relaxing experience. A short adults-only period in the evening would be a great compromise — allowing families to enjoy the facilities throughout most of the day while giving adult guests an opportunity to relax in a quieter environment. Aside from that one suggestion, we truly enjoyed our stay and would happily recommend the Best Western Langley. The excellent staff, cleanliness, and overall service made it a very positive experience, and we would gladly return.

This Inn is clean and comfortable. I felt at home here and was treated very well. It was quiet, the staff were very polite and the buffet was excellent! I recommend this place to anyone looking for a wonderful experience.