Crest

We stay at The Crest a few times per year, and most times I am able o give a 4-5 star review. The property changed hands a while back, and mostly this has ensured the standard was maintained. This stay, maybe not so much. There is supposed to be a note on my file we always get the second floor and twice in a row we we downgraded to first floor. This particular room had received a verynice updated paint job. However, it has extra-high beds so at 5 '1" I really had to struggle to get up on the mattress. There used to be 4 queen size pillows and now there are 2 king size which is nto nearly as cozy. The toiletries are now affixed in identical dispensers that withoutglasses on I cannot read. Plus I can't take a travel size with me for other trips, and the fragrance is not nearly as luxe. To make matters worse, the sliding mirrordoors on the wardrbber were premanently off their tracks making access to iron/board/robes/hangers next to imoossible. Because we only stayedone night this time, I decided to just live with it. But when I rebook fr ur August stayover on route to Haua Gwaii, I will give a clear list of needs, and see what happens. As for Charley's Lounge, the vibe is as always fabulous. The menu could jse arefresher thugh, and there doesn't seem to be any specials ro much effort to create new GF options.

Hotel was lovely although it could use an update, food was amazing, service was amazing . The only complaint I had was their hot tub was closed for repairs and we were looking forward to it. We stayed in a harbour view room and the view was spectacular. The only other problem we had which was not the fault of the hotel was there was a very large East Indian wedding going on and they partied all night and were outside our room and woke us up.

I stay at the crest about 12 weekends a year and have done for the past decade. It is a great hotel. Comfortable beds, clean rooms, great food, great location, excellent service. Some of the rooms are a bit dated but are clean and comfortable.