HAMPTON INN BY HILTON VANCOUVER

I would book Hampton Inns as a reliable airport hotel but unfortunately this one is showing its age and does not meet the usual standards of fit out or cleanliness I would expect.

We had an excellent stay at this hotel and would highly recommend it. The location is outstanding. It is only about a 5-minute walk to the Bridgeport SkyTrain Station, there is a bus stop right outside the hotel, and a large supermarket is conveniently located across the street. Getting around Vancouver and Richmond was extremely easy. The complimentary 14-seat airport shuttle was reliable and well organized. Both the airport pick-up and drop-off were punctual, making our travel completely stress-free. Breakfast exceeded our expectations. It offered a good selection of Western-style hot and cold items, and everything was fresh and well prepared. The facilities and overall service were exactly what we have come to expect from a Hilton property—professional, comfortable, and consistently excellent. Although we are Hilton Diamond members, we booked a non-refundable reservation through a third-party platform because hotels during the FIFA World Cup period were almost fully booked four months in advance, and we wanted to secure our itinerary. Normally, third-party reservations are not eligible for elite member benefits. However, after communicating with the hotel before our arrival, we were pleasantly surprised to receive an early check-in. A very special thank you goes to Front Desk Supervisor Tammy Fisher. She was exceptionally warm, friendly, professional, and genuinely caring throughout our stay. At check-out, she also made special arrangements to help us store our luggage. This was incredibly helpful because we planned to use this hotel as our base while traveling to several destinations and returning multiple times during our trip. Being able to leave some of our belongings at the hotel greatly simplified our travel plans, and we truly appreciated her kindness and flexibility. We sincerely thank Tammy and the entire hotel team for making our stay so enjoyable. We would gladly stay here again and highly recommend this hotel to anyone visiting the Vancouver area. Hilton elite members should also consider staying here—even if booking through a third-party platform—because the hotel genuinely values its guests and provides outstanding hospitality.

Room 507, one night Brief stay before international flight. The good: Location proximity to YVR, room was clean, wifi worked, staff was friendly, bed ok, shower was interesting with dual heads. The bad: Lobby under renovation, not functional. Parking felt very tight. Room had some noise from outside, despite being at the end of the hallway and top floor. Pillows were abominal, get new pillows... Paid $300/night, stop gouging because of the World cup. Might stay again because of it being the only Hilton property near the airport.