Quality Hotel Vancouver Airport South

The room was clean, and looked like it had been fairly recently updated. the room was small, but adequate. It was within walking distance of Richmond Mall, and the skytrain station there were many restaurants and other hotels nearby . I scheduled a airport shuttle for the morning and the hotel actually called a taxi to get me an another guest to the airport. We were also handed and little breakfast bag as it was too early for the complementary breakfast. I would definitely stay here again.

As a fussy traveller when it comes to accommodations, I had my concerns about this place, considering it was for 9 days. I will state up front that this was one of my best stays ever/anywhere. VERY quiet, very clean, very safe, we had a room beside the elevator and never heard it. The hotel is Smaller in size and more personable, the rooms looking out the back at Minoru Park are even quieter. After 9 breakfasts, the food could be changed up a bit, maybe with round sausages and some no-stick spray for the waffle maker. Still, you will leave with a full belly. The front desk staff and especially the breakfast room lady/attendant were all wonderful. We would definitely stay again.

Extremely unprofessional experience involving staff conduct. Jan 1, 2026, 5:20 PM I agreed to meet an employee at the Comfort Hotel Airport in Richmond after he asked for help jump-starting his car for an agreed fee. I drove over 30 minutes from Vancouver to the hotel. When I arrived and messaged him asking where he was, he blocked me and stopped responding. I waited outside while there was no communication. About 10 minutes later, I saw him come outside and greet someone else. When I calmly asked if he was the person I had arranged to meet, he denied being that person. I went inside the hotel and asked another staff member, who confirmed that it was indeed him. While this was a personal interaction, it occurred on hotel property and involved misleading behavior by an on-duty employee. It wasted my time and created an uncomfortable situation. If this reflects the standards of professionalism here, I would be cautious about staying at this hotel. This interaction negatively affected my perception of the Comfort Hotel brand. I am willing to share further details with management if requested.