Prestige Harbourfront Resort Salmon Arm

Very welcoming. We were only there for a single night but the area was very pleasant with an easy walk along the wharf and nearby gardens being very nice indeed. The hotel was good - lots of staff all over the place to help or answer questions, but very easy to lose your bearings!

Friendliest staff cannot save this noisy, outdated 2000s time warp Giving this hotel a 2-star rating is being incredibly generous. Honestly, it is one star too many, and the only reason I am granting a second star is because of the lovely ladies at the front desk who welcomed us at check-in. The rest of the hotel is a disaster.The moment you walk into the lobby, you are hit with a pungent, chemically fresh smell. It is a penetrating stench of chlorine that leaves no doubt a swimming pool is nearby. While the lobby looks somewhat modern and up-to-date, the illusion shatters the second you step into the rooms.Looking into the hotel’s history, it was built in 2001 and I’m sure it was a decent place back then. However, their so-called 'renovation' in 2017 was clearly nothing more than a superficial face-lift. They threw some modern paint, trendy vases, and fancy ottomans into the lobby to trick you upon arrival, while completely leaving the rooms stuck in a late-90s or early-2000s time warp. It’s all smoke and mirrors.Comfort is non-existent here. There is no actual air conditioning, just a pathetic, ancient ventilation system. The controls are hidden away in a dark corner of the room where you can barely see them. Worse, if you actually want a normal room temperature like 21°C, the system roars to life. It literally sounds like someone parked a diesel pick-up truck right next to your bed, making it impossible to sleep. To make matters worse, while the room supposedly offers a lake view, you can barely get any fresh air; the only thing that opens is a tiny window of about 60 by 40 cm, and it only opens on a tilt.Navigating the building is an absolute test of patience. The elevator moves at a glacial pace. I actually timed it: it takes a whopping 1 minute and 12 seconds to get from the 4th floor to the lobby, and 28.6 seconds to get from the lobby to the 3rd floor. This slowness became infuriating when my keycard failed to work. After two useless attempts to reactivate it, the lock had to be completely reprogrammed, forcing me to ride that agonizingly slow elevator up and down repeatedly.If you hope to drown your sorrows at the hotel bar after dealing with all of this, forget it. The bar closes ridiculously early.To top it all off, the internet speed matches the elevator. The Wi-Fi here is so excruciatingly slow that it will probably take until 2027 before this review actually uploads and shows up on TripAdvisor and Reddit.The front desk staff are great, but they are the only good thing about this place. They honestly should just rip the word "Prestige" right off the facade of the building, because there is absolutely nothing prestigious about this hotel. Given how much they charge for this experience, the value for money is terrible. Avoid this place if you value your sleep, your money, and your time.

We booked a lake view with a balcony and got room 431, which had great views over the lake. The decor was a bit old-fashioned with a lot of brown including the carpet and one wall. Large, comfortable bed, large taupe leather sofa, couple of chairs, unit with fridge, microwave and kettle. Plenty of sockets and USBs and WiFi was okay. Large kettle, small mugs. Air conditioning was efficient but very noisy. The bathroom had a bath and separate shower (but not great water pressure), brown striped wallpaper and brown tiles. Nice to be able to sit out on the balcony with a choice of chairs or loungers. Breakfast was disappointing: bacon meh, eggs weird - very little pale yolks - and good potatoes $55 including tip. Location was excellent: overlooking the lake and a wildlife refuge but a short walk in to town. Note: only one slow lift for all floors, often led to queuing.