Best Western Premier Chateau Granville Hotel & Suites & Conference Centre

4.0 / 5

•

1100 Granville Street, Vancouver, British Columbia, Canada V6Z 2B6

Reviews from Guests

4.0/5

2,221

Reviews

from real guests

KristinD597

We had a good stay despite being at this hotel during the FIFA World Cup not realizing the street in front of the hotel was shut down for watch parties. The hotel was very clean and the staff was wonderful. I appreciated being thanked for being an elite rewards member. We were worried about the noise from the street but thankfully the rooms were quite sound proof and it didn’t bother us much. I do wish this hotel offered breakfast or at the very least breakfast at the hotel for a nominal fee. We used our points to stay at this hotel as it was quite expensive per night but wanted to give our kids the Vancouver experience and take them to Granville island. It was a short walk to the aqua bus where we were able to take the boat over to grandville island or you can tour around the harbour. Finding the parking garage through the chaos was a bit of a nightmare as there was a fire truck blocking the alleyway. I called the hotel and they gave us clear directions on how to navigate through the chaos and one way streets to get to the other end of the alley. I do wish parking was complimentary for elite rewards members as $36 per night is a little steep. Overall we were prepared for the worst with being in the middle of the World Cup craziness but pleasantly surprised by the hotel and staff. We would definitely stay here again but not during any big event.

Flyer33663028489

1100 Granville St, Vancouver I had a wonderful stay at this hotel. From the moment I arrived, I felt welcomed and valued. A special thank you to Tamim, who was exceptionally professional, friendly, and helpful throughout my stay. He took the time to recommend places to visit and restaurants to try, which made my trip even more enjoyable. The entire staff was courteous, attentive, and always willing to help. They took all my questions seriously and ensured that my needs were met promptly. I would definitely return to this magnificent hotel and highly recommend it to anyone looking for excellent service, a warm atmosphere, and a memorable experience.

RyanKubeska

The young lady working the front desk, I believe her name starts with M or G, is AMAZING at her job. So polite, professional, patient and welcoming, in an authentic & genuine manner. Her efforts did not go unnoticed. I have stayed at many Best Westerns across North America, this one is pretty standard. My 15th floor room had a stunning view and was pretty well appointed. I'd rate the cleanliness of my room 4/5, so it wasn't great, but not poor either. Location is about as central downtown Vancouver as one could ask for in a safe (but loud) area.

Facilities Details

Breakfast service

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

French Spoken

English Spoken

Restaurant

Turkish Spoken

Hot water linen and laundry washing

Bulgarian Spoken

Lao Spoken

Daily Housekeeping

Computer station

Spanish Spoken

Vending machine

Hindi Spoken

Wi-Fi for special events

Daily disinfection in all rooms

Finnish Spoken

Security [24-hour]

Portuguese Spoken

Staff trained in safety protocol

Air conditioning in public area

Heating in public area

Non-smoking Rooms

Ticket Service

Alternative meal arrangement

Game Room

Hair/Beauty Salon

Pet facilities

Suit Press

Laundry

Elevator

Sterilizing equipment

Service animals are welcome

Room sanitization opt-out available

Anti-viral cleaning products

Car park [on-site]

Croatian Spoken

German Spoken

Car park [nearby]

Arabic Spoken

Full american breakfast

Ironing Service

Lithuanian Spoken

Hungarian Spoken

Italian Spoken

Casino

Shared stationery removed

Dutch Spoken

Slovak Spoken

Hebrew Spoken

Wi-Fi in public areas

Filipino Spoken

Entertainment Staff

Czech Spoken

Temperature check for guests and staff

Safe dining setup

Dry Cleaning

Malay Spoken

Cashless payment service

Currency Exchange

Hand sanitizer

Greek Spoken

Latvian Spoken

Slovenian Spoken

Icelandic Spoken

24-Hour Front Desk

Library

Shoeshine

First aid kit

Sanitized kitchen and tableware items

Projector/LED display

Invoice provided

Russian Spoken

Ukrainian Spoken

Rooms sanitized between stays

Facilities for Disabled Guests

Breakfast in the Room

Swedish Spoken

Protective screens in common areas

Korean Spoken

Car park [charges apply]

Romanian Spoken

Chapel/Shrine

Physical distancing of at least 1 meter

Face coverings on staff

Tours

Japanese Spoken

Contactless check-in/out

Nightclub/DJ

Daily disinfection in common areas

Hypoallergenic room available

Smoke-free property

Special Diet Meals (upon request)

Chinese [Mandarin]

Room Service

Breakfast service

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

French Spoken

English Spoken

Restaurant

Turkish Spoken

Hot water linen and laundry washing

Bulgarian Spoken

Lao Spoken

Daily Housekeeping

Computer station

Spanish Spoken

Vending machine

Hindi Spoken

Wi-Fi for special events

Daily disinfection in all rooms

Finnish Spoken

7 Available Room Types

Deluxe 2 Double Beds

41 Square Meter

Close-caption TV

Accessible toilet

Adapted bath

Bathroom phone

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

On-demand movies

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Private Entrance

Sleep comfort items

Tea/Coffee Maker

Microwave

Refrigerator

Daily housekeeping

Carpeted

Desk

Low floor available

Sitting Area

Sofa

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Carbon monoxide detector

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Balcony/Terrace

Non-smoking

Shower

Suite 1 King Bed Non Smoking

41 Square Meter

Accessible toilet

Adapted bath

Bathroom phone

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

On-demand movies

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Private Entrance

Sleep comfort items

Tea/Coffee Maker

Microwave

Refrigerator

Daily housekeeping

Carpeted

Desk

Sitting Area

Separate living room

Sofa

Trash cans

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Carbon monoxide detector

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Balcony/Terrace

Non-smoking

Shower

Accessible - Suite 2 Doubles

46 Square Meter

Roll-in shower

Accessible toilet

Adapted bath

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

On-demand movies

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Private Entrance

Sleep comfort items

Tea/Coffee Maker

Microwave

Refrigerator

Daily housekeeping

Carpeted

Desk

Sitting Area

Sofa

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Carbon monoxide detector

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Balcony/Terrace

Non-smoking

Shower

1 King Bed Non - Smoking

30 Square Meter

Close-caption TV

Accessible toilet

Adapted bath

Bathroom phone

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

On-demand movies

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Private Entrance

Sleep comfort items

Tea/Coffee Maker

Microwave

Refrigerator

Daily housekeeping

Carpeted

Desk

Sofa

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Carbon monoxide detector

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Balcony/Terrace

Non-smoking

Shower

Superior 1 Queen Bed

30 Square Meter

Close-caption TV

Accessible toilet

Adapted bath

Bathroom phone

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

On-demand movies

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Private Entrance

Sleep comfort items

Tea/Coffee Maker

Microwave

Refrigerator

Daily housekeeping

Carpeted

Desk

Sofa

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Carbon monoxide detector

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Balcony/Terrace

Non-smoking

Shower

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Restaurant

Vending machine

Alternative meal arrangement

Full american breakfast

Breakfast service

Breakfast in the Room

Bar

Special Diet Meals (upon request)

Room Service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Wi-Fi for special events

Air conditioning in public area

Heating in public area

Casino

Entertainment Staff

Projector/LED display

Invoice provided

Contactless check-in/out

Nightclub/DJ

Smoke-free property

Family/child friendly

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Chapel/Shrine

Cleaning Services

Hot water linen and laundry washing

Daily Housekeeping

Daily disinfection in all rooms

Staff trained in safety protocol

Suit Press

Laundry

Sterilizing equipment

Room sanitization opt-out available

Anti-viral cleaning products

Ironing Service

Shared stationery removed

Temperature check for guests and staff

Safe dining setup

Dry Cleaning

Cashless payment service

Hand sanitizer

Shoeshine

First aid kit

Sanitized kitchen and tableware items

Rooms sanitized between stays

Protective screens in common areas

Physical distancing of at least 1 meter

Face coverings on staff

Daily disinfection in common areas

Languages Spoken

French Spoken

English Spoken

Turkish Spoken

Bulgarian Spoken

Lao Spoken

Spanish Spoken

Hindi Spoken

Finnish Spoken

Portuguese Spoken

Croatian Spoken

German Spoken

Arabic Spoken

Lithuanian Spoken

Hungarian Spoken

Italian Spoken

Dutch Spoken

Slovak Spoken

Hebrew Spoken

Filipino Spoken

Czech Spoken

Malay Spoken

Greek Spoken

Latvian Spoken

Slovenian Spoken

Icelandic Spoken

Russian Spoken

Ukrainian Spoken

Swedish Spoken

Korean Spoken

Romanian Spoken

Japanese Spoken

Chinese [Mandarin]

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Family Rooms

Computer station

Security [24-hour]

Non-smoking Rooms

Pet facilities

Check-in [24-hour]

Elevator

Service animals are welcome

Car park [on-site]

Car park [nearby]

Designated Smoking Area

Facilities for Disabled Guests

Car park [charges apply]

Tours

Pets allowed

Hypoallergenic room available