Overall Reviews

4.0/5

tripadvisor

5,107

Reviews

from real guests

faizankCanada

1

/

5

Horrible stay. Broke my toenail against the bed frame. Internet didn’t connect. Room was boiling. Opened up windows. Sirens all night long. Room next to housekeeping room. Staff going back and...

FuzzyBeaver

5

/

5

We always love visiting Gold Level in this hotel. The staff are very welcoming and were great with the kids. The rooms are lovely and housekeeps maintains everything perfectly. The food in the...

Rob and Jenn H

2

/

5

I was in a room directly across from the staff entrance to the floor. All I could hear was slamming doors and linen carts banging up against the door all day and all night. I ordered room service...

Facilities Details

Sauna

Fitness Center

Valet Parking

Restaurants

Alternative meal arrangement

Kitchen

Breakfast [continental]

Room service [24-hour]

Bar

Snack Bar

Breakfast [buffet]

Currency Exchange

Skiing

Cash withdrawal

Family room

Salon

Business facilities

Air conditioning in public area

Heating in public area

Gift/souvenir shop

Laundry service

Xerox/fax in business center

Doorman

Kids meal

Luggage storage

Safety deposit boxes

Food delivery

Swimming pool [kids]

Smoking area

Babysitting service

Contactless check-in/out

Shops

Smoke-free property

Concierge

Family/child friendly

Meeting/Banquet Facilities

Shared Kitchen

Body thermometer

Hot water linen and laundry washing

Daily Housekeeping

Hygiene certification

Daily disinfection in all rooms

Breakfast takeaway service

Staff trained in safety protocol

Room sanitization opt-out available

Anti-viral cleaning products

Hotel room service app

Free face masks

Shared stationery removed

Guest rooms seal after sanitization

Doctor/nurse on call

Temperature check for guests and staff

Safe dining setup

Dry Cleaning

Cashless payment service

Hand sanitizer

First aid kit

Sanitized kitchen and tableware items

Ironing Service

Rooms sanitized between stays

Breakfast in room

Protective screens in common areas

Individually-wrapped food options

Physical distancing of at least 1 meter

Face coverings on staff

Daily disinfection in common areas

French

English

Portuguese

Spanish

Italian

Russian

German

Japanese

Chinese [Mandarin]

Free Wifi

Internet

Wi-Fi in public areas

Internet services

Steamroom

Security [24-hour]

Non-smoking Rooms

Ticket services

CCTV in common areas

Check-in/out [express]

pet bowls

Elevator

Rental car

Service animals are welcome

Swimming pool

Car park [on-site]

Nightclub

Gym/fitness

Pet-friendly [charges apply]

Litter boxes

Swimming pool [indoor]

Car power charging station

Smoke alarms

Front desk [24-hour]

CCTV outside property

Allergy-free rooms

Facilities for Disabled Guests

Spa/sauna

Car park [charges apply]

Tours

Fire extinguisher

Pets allowed

Nearby Location